Customer Testimonials
excellent service and very helpful staff. Thank you!
Friendly and helpful staff
Courteous professional staff - quality bikes.
Friendly and knowledgeable
Service department is phenomenal
From the Grenville store manager to the technician they were very diligent in working with Bosh to correct issues with my Alliant 8s Trek . Trek stands behind their great products.
Mike and the team at Trek were absolutely incredible. I brought in a secondhand Trek bike to get it fitted and serviced, and they went above and beyond to make sure it was perfectly tailored to me. Everyone was kind, knowledgeable, and genuinely invested in helping me have the best possible riding experience. I left feeling confident, comfortable, and supported. I truly won’t go anywhere else. Thank you all so much!
Low pressure sales environment with knowledgeable staff
I liked that they were able to fix my flat on the spot and very quickly. Also, the tech had good advice for bike maintenance.
Never had a problem with their work and have always been timely on repairs. I will continue to shop and get maintenance here.
The communication, hospitality and turnaround time were amazing. I had the Ansley location build a bike for a family members birthday and they exceeded the turnaround time expectations even on a short notice. Big shoutout to Cory, Bill, Skyler and the rest of the Ansley team for helping pull this off!
The staff at Atlanta Cycling - Ansley are consistently friendly, helpful and professional every time I bring my bike in for service.
I know the excellent level of service I’ll receive every time I walk through their doors.
It’s nice to see and do business with an outfit like Atlanta Cycling - Ansley.
Bradley was very informative and helpful. I like that he continues to work on building the Spartanburg cycling community.
Matt did a good job helping me select a bike.
Mary did an excellent job helping me with my first mountain bike. Been a roadie my whole life and fit is great, correct level of bike for me now, good accessory selection. Thank you Mary!
Great, friendly customer service.
Great knowledge and services!
I think TREK products speak for themselves in terms of quality but your employees at the TREK store in Greenville, SC have truly earned my business forever. Every single interaction has been memorable. Gerry and Bay have been absolutely wonderful to me. They have been kind, knowledgeable, and genuine. I have been encouraged to join there shop rides almost every time I have been in the store. I've been made to feel like I have been a part of the TREK family for a long time and not just for the last 2 months. Thanks guys I appreciate you!
Great service.
GREAT HELP
Great service, product expertise, and experience.
Friendly, knowledgeable staff.
Absolutely the best bikes, products and bike service that is second to none!!!
The person that waited on me was professional and patient. I took my bike in for maintenance. I’ve had it for about 5 years and rode it very little. The service tech inflated my tires and installed a phone holder I purchased. There was no charge to inflate the tires. I just appreciated the fact they did not try and get me for a few dollars for the service. An honest business.
Matt Coy is the best bike shop manager of all time!!
I have referred several cyclists to Atlanta Cycling - Vinings, and they all rave about him, his staff and your product offerings.
Stephen J.
The Trek bikes and service have always been excellent. On Monday 7/7, I was on a ride when my rear derailer began to malfunction. I went to your Duluth location as a walk-in and Josh, one of the bike mechanics, diagnosed and resolved the problem in 15 minutes. Fortunately, the store had the necessary parts and Josh was willing to work me in. He is very professional, knowledgeable and accommodating.
I had a short timeline to have my bike packed for transport. They provided the boxed bike, before I was promised. Great job again. I’ve had them ship and pack 2 bikes - excellent work.
The customer service was great
friendly and quick service
Very knowledgeable and friendly staff. I'm glad that I bought my Trek from these guys.