Customer Testimonials
Friendl and relaxed atmosphere
These guys always take care of us. We typically have some sort of emergency that precipitates our visit to their service dept. They never let us down.
Very good service and continuing support!
Customer service is great, i have enjoyed every interaction i have had with everyone there.
Matt Cou and his mechanic went the extra mile to ensure my bike was ready to roll. Despite a few hiccups, he and his team pulled through and made it happen. Thank you all for having my bike ready for my special ops ride.
Thorough and friendly customer service with fantastic products at fabulous prices!
The service was absolutely the best experience! I ordered a new Trek for my brother who lives near the Trek store near Atlanta from out of state.
The technician guided me through the process and also surprised my brother with his new bike.
Well fast forward, we just did an overnight 80 mile trip with our new matching Trek Checkpoints SR6.
I highly recommend this dealer and all Trek bikes!
As always, wonderful service and people!
Very helpful and knowledgeable staff.
Had children bikes available! Was able to buy my son a bike for his birthday!
Great service, fantastic people
We absolutely love our bikes and are so thankful Robert steered us in the right direction to what we needed!
Awesome service, quick, convenient location, dependable representatives and reasonably priced. Thanks Trek Greenvile!
I bough a bike in your store few years ago , because of my busy schedule I barely used it , so I took the bike to your Ansley location , and they gentelman in the back of the shop took my bike , put some air on it and checked the bike in matter of minutes , with the best attitude, kind and professional.. never charged me for that .. I was so impressed and grateful that I decided to buy an accessory to support such a good business.. employees seem so happy and proud to work there ! Is impressive!
Personable and knowledgeable. Very pleasant experience.
Knowledge friend customer service. Always going beyond to make customer happy.
I was looking for some new road bike shoes. While they didn’t have the right size Casey got some in for me to try and had them there in a few days. They were a perfect fit.
Very knowledgeable and professional. I had some repair work done and was quite pleased. There was no effort to upsell me on something i didn't need. I will deal with them again.
Friendly and helpful
Very professional and prompt.
Great skill and timely service.
Honest, direct, efficient. Service could not have been better.
Definitely the best bike shop I have ever used (and I have used a lot in many different places).
Great customer service from Richard and Jess in Duluth. Service team rocks as well.
The bike mechanic truly knows how to service bikes
Good service by the bike techs. Delivered repairs on time with high quality
Atlanta Cycling goes above and beyond then any other bike shop I've experienced I can't think of one bad thing to say about their services and or products they have been nothing but great to me and my new machine and I greatly appreciate it I'm glad I chose these guys over anyone else and I highly recommend you do the same.
Mary did a great job helping us out and also following up on email to our questions.
Chris was amazing and quick!!!!!
Thanks for all you have done for me, Clark, Tray and the kids at Westminster. Our goal is to get kids and families involved in mountain biking as a form of exercise, recreation and community engagement. We hope that you will see some of our kids in the store soon shopping for their first proper mountain bike.
Matt is ceaselessly helpful with time, advice, and turning bikes around faster than we deserve. Kevin has been so helpful with repairs and teaching me and Clark how to do small trail repairs, how to better teach kids about repair and maintenance, and what to look for when assessing a bike's suitability for the trail.
Thanks to you all.
Very helpful and friendly staff in the Alpharetta, GA store helping my 7 year old granddaughter choose a nice Trek bike.