Customer Testimonials
This shop is everything you would hope for in a local bike shop. The people - Richard, Amos - are incredibly knowledgable, friendly, and no pressure. I can’t say enough good things about my experience there.
Jessica was great! She sent me bike options in alignment to what I was looking for.
Fast Service
The efficiency of the staff especially Megan who wo is on the bikes.
Friendly and knowledgeable staff.
The staff are extremely helpful and they have a great understanding of all the products
The employee’s are very knowledgeable about every bike and product in the store
Great customer service.
Great service every time I stop by any of the shops!
I have been coming to this bike shop ever since it was Vinnings Schwinn! Still to this day my favorite shop in Atlanta. Employeese are incredible and you can tell they have a true love for cycling. Great selection!
The fellow who helped me find the right helmet was great!
Definitely my favorite Bike Shop, very knowledgeable , fast and friendly.
Service department friendly/fast/helpful
Great, knowledgeable and friendly service. Had a custom order bike rack and it was handled brilliantly, down to installation and advice. These guys take care of every detail and back what they sell. I’ve always been a Trek guy and this is one of the reasons why I will continue to be!
Great products and service is exceptional!!!
Always have a positive experience in-store! And the helpful attitude is consistent across all the stores and their sister chain @ P’tree Bikes. Thanks everyone!
They chill fr fr.
Great customer service!
The staff, service and products at AC are above and beyond any expectations you might have for a "bike store".
The friendly staff is a plus- also they have good quality merchandise like bike helmets and glasses.
Excellent service staff friendly and competent
Quality
Knowledge of staff
Friendliness -I feel like I am with friends when I enter the store. It is one of the best customer experiences ever.
Everyone is very polite.
Took the bike out after a quick adjustment and it shifted perfectly. Walked in and then we’re not busy. Fixed me right up plus we added a new tire. The service and staff were great.
Quality Service
As always everyone was super helpful and very nice. I was ping for a trainer and they top the time to understand my requirements and suggest the best trainer that meets my needs.
Customer service is great. Product arrived when promised and the tech guys know what they are talking about when it comes to bikes.
The staff were very knowledgeable and friendly. My bike was ready when expected. Technical information was explained and questions answered.
Each of the guys that worked with us at the Trek store were super helpful and accommodating! We didn't come in to buy a top-dollar bike, but rather a previous-gen reduced price bike. We were immediately welcomed and helped, and everything was communicated clearly, from basic info about the bike to the lifetime service included with the purchase. While one gentleman helped us with the bike another adjusted my son's helmet for best fit. We were well taken care of and the whole experience was great. I really appreciated their attention and professionalism. This definitely made for a fantastic experience for my son getting his first serious bike. Thanks guys!!
Friendly and courteous staff that are very knowledgeable.