Customer Testimonials
The personnel were excellent and genuinely concerned about repairing my bike and bringing it back to an “as new” condition. I do recommend them to all my friends in the biking world.
Where to start! Amos and his team are top notch! During my morning ride my chain broke. Later on that afternoon I decide to take it to Atlanta Cycling Duluth to have them replace it. I was prepared to have to leave it as I’m in the sales and service industry as well. I went to the counter and a young gentleman asked me what I needed. I told him I needed a new chain. He said give him 10 minutes. The other gentleman in the service area mentioned they were pretty busy and I told him I was prepared to leave it. He said it was no problem and to give them a bit. That gave me plenty of time to catch up with Amos in between him helping customers. I’ve always had excellent service, and no pressure sales from everyone there, and will continue to buy and service all my bikes at this location
The staff did an AMAZING job with multiple customers need assistance. Great, service in less than 10 minutes.
Wonderful staff and great selection of bicycles and accessories!
Services were great and fast
I had a wonderful experience picking out the perfect bike. Jessica is a very nice employee who was able to blend product knowledge and experience to my specific requests and riding ability. I've enjoyed riding my new bike many times since the purchase and look forward to a good relationship with the store.
Mary was super helpful and patient thru out the process. She let us explore all the options.
Excellent customer service
Skyler and the team are always so happy to greet me and eagerly take care of the issues on my bike. They know I want to get out and ride and offer quick fixes while also letting me know what maintenance is coming up, and which parts I should consider ordering. And half the time I go ahead and place an order for those parts. Absolutely love the pit crew.
Knowledgeable salespeople. Fast & friendly service. Good communication on repairs.
Great bikes and gear! Very friendly and knowledgeable. Have been using this place for years in Duluth! Would definitely recommend for first timers and avid riders!
Skyler and Tommy both helped me with my aging road bike and couldn’t have been kinder. Another employee helped my husband with a new tire pump and adapter. We will always come here!
Always a pleasure!
Good selection of products. The staff is always knowledgeable and helpful
Very knowledgeable staff and willingness to explain everything to me since I am new to the sport.
Excellent costumer service .knowledgeable and professional staff
Excellent staff
Excellent service and sales staff.
Best bike shop in Atlanta!
Customer service was awesome! Very helpful and accommodating. Everyone I dealt with, Amos, one of the bike tech’s, and even the girl who welcomed me in were all great.
great team - super straightforward and helpful. bike came back like new. thanks!
Quality products and store employees are knowledgeable, helpful and friendly
Timely bike maintenance. After replacement of drive chain and rear wheel drive parts bike shifts gears much smoother especially noticeable when starting uphill. Enjoy looking at new bike products in showroom and helpful info on new technologies.
Excellent customer service and after sales service. Salespeople are very knowledgeable and helpful. Went to great lengths to ensure we had the correct size and type of bike for fit my grandson.
Services staff have been very friendly, informative, and accommodating
Always great at Greenville Trek!
I love the personalized service I get at your store. Your associates know me by name and always seem to have my best interest in mind, whether that means doing some high-end maintenance on my road bike or telling me that maintenance can wait because everything is still in good shape.
When I brought in my son’s bike that ended up being not repairable, you were able to sell me a used bike for less than what a repair would have cost.
Your associates listen to what I want to do on my bike and make recommendations that meet my goals.
Knowledgeable staff. Prompt service
Knowledgeable, friendly, good customer service. High say/do ratio.
All the guys were super friendly in the store and took great care of my bike. Very genuine and knowledgeable people, we will definitely take the rest of our bikes to them to work on.
We purchased two bikes, bike rack, and helmet from Luke. His customer service, patience, and knowledge were exemplary. The store was busy but he took his time, we weren’t rushed and he answered every question with very specific information that we requested.