Customer Testimonials
The Greenville, SC Trek Store is more than a business, it is a place to come together with other cyclists and have great interaction with the professionals at the store to discuss cycling and cycling issues, sales, service, and bike repairs. You will never go wrong going to this store. The staff is always very professional yet personal in conversation.
THE QUALITY OF THE PRODUCT "
Very good service! Very friendly and knowledgeable staff. Talked me into a head covering for use under the bike helmet I purchased so I would not get a sunburn on the top of my bald head in the pattern of the vent holes. Something I had not thought about. Good call! It's the little things that make a difference.
We brought in a hand-me-down bike that hadn't been ridden in over 20 years to have tuned up. We got it back looking like a new bike! My daughter loves it. Thank you for the amazing work!
Met with Richard on a Trek Marlin 7. He was friendly and informative. Never pushy, gave me all the details of the bike, the warranties and about the company for future maintenance, etc. Very easy, stress free transaction. Richard is an asset to this company.
The products and the staff were outstanding
Great emergency service for a flat tire.
Steve was great as always. Thank you.
Great products, great service from knowledgeable, helpful, and friendly staff.
Good products and really good service
Super friendly staff that are very knowledgeable
Staff was friendly and helpful, I'll be back!
Staff is very helpful and nice.
Service is very good and fast.
Great service, great team as always.
Great team in both service and sales!
The employees are experienced cyclists and can give good advice.
Fast service, good price. Thank you
Jerry and Brad are very knowledgeable and always willing to share and work with a newbie like me. They are always my first stop if I have a question or need something bike related.
The people (bike techs, owner, all staff) are nothing but the BEST in customer service, knowledge, and friendliness!
Service personal are great
Great sales people and service team. Always helpful.
Main service tech is efficient, professional, and friendly. Atlanta cycling is fortunate to have him.
Staff at the Duluth and Roswell locations were very friendly and helpful.
I’m a dyed in the wool Trek fan but it’s Service, Service, Service that keeps me coming back!
Great customer service!
The staff was really helpful and the prices were reasonable. The whole store felt very welcoming and I didn’t feel pressured to buy a bike as they let me try multiple. Roger was able to help me pick out a beginner bike and seemed very knowledgeable about what to look for.
The employees are very courteous and expedient when it c9mes to resolving customer issues.
I frankly could not be happier with the customer service that I experienced.
Outstanding service! I've been having an issue with sticking steering on my Cervelo P5 and after a couple visits at my local bike shop it was still not fixed. I did some research and discovered Atlanta Cycling - Ansley and drove 2 hrs to get my bike serviced. Within 1 day they identified the problem, did a once over of the entire bike, and stamped it good as new. The bike rides like butter now. Great rates, friendly and knowledgeable service make this bike shop my go-to for future service and purchases. They get my highest recommendation!
Great customer service and very knowledgeable!