Customer Testimonials
Great sales and service
Excellent customer service. Repairs were made as we waited. Very thorough and knowledgeable.
I purchased a Trek bike there. They fitted it for me perfectly. Excellent and friendly service.
The staff was friendly and informative and the communication was great after they placed my order. High quality store!
Friendly, helpful staff
Good selection of items to repair my bicycle
The products that you had in stock along with knowledge of the salesperson.
Great customer service from the sales associate
Friendly service guys and always greeted at the door. Service techs are willing to explain and not rush you out.
Very professional and knowledgeable and extremely friendly
Allowed me to shop on my own before assisting me. I don't like pushy sales people
Friendly and knowledgeable staff
Chris, in the service dept, is quick and reliable from handlebar upgrades, taping and chain waxing all the way up to carbon wheels and shorter crank installation.
Work was completed on time and the tech was very informative on what he did and what we need to do. Great service and tech was friendly and knowledgeable.
Service dept is great! They work hard to get your bike back to you ASAP!
Kevin and Bradley always treat me well and do great work. They are fast and accurate! Highly recommend!!
Friendly and small business feel with high quality work
The service & people at Trek are always excellent. It’s the only place I trust with my bikes, and genuinely feel like they care about me as a customer. I always recommend them to friends who ride.
Service
I like Trek and SRAM because of their support and warranty. The service at Atlanta Cycling’s Roswell location is second to none! Appreciate all the support and advice from the entire team!
The team was very helpful in giving me feedback on the options and providing a fix for what I needed at the time.
Good support staff
I like the people that work there which gives me trust in the brand. Michael is caring and dedicated to excellent customer service. Chris has fully supported my needs and questions.
Both of these individuals make it an easy decision to buy Trek over other brands, The excellent customer service lasts long after the purchase of the bike
You guys are great!
Great service. Always helpful.
Friendly service
Richard W was very friendly, knowledgeable, and helped my visit very enjoyable. Thanks for all your help, Richard!
Staff was helpful and knowledgeable.
wrench guys were very communicative and jumped in to help solve my little problem for a friend. I'll be back
The folks at Trek Greenville are quick to address whatever issues you bring them, from simple issues to the complex. They are kind, courteous and honest.
Stan M.
You have and excellent staff behind the wall. One young man heard a rubbing noise and took extra time to find out what it was. He was so thorough!
Thank a for a great job