Customer Testimonials
The Ansley location’s employees were very helpful with my questions and then bike service.
Reliable, comfortable, gets me out in the fresh air and sunshine
Bradley was knowledgeable, patient, friendly, and accommodating but not pressuring. Very professional and an overall excellent experience.
Very friendly!!! Very helpful and knowledgeable!!
The Trek store in Greenville, South Carolina consistently gives Premier customer service.
They have been fantastic every time I go in there.
I love my Trek Madone bike, and I’m glad that I purchased it at the Trek store in Greenville.
The service department and staff are incredible….especially Steven. Great work and friendly service.
Fast service
Customer service was great!
There great service and bikes.
Friendly. Good advice. Fair prices and don’t charge for very simple repairs that don’t require a part just a few minutes of time.
Awesome experience and everyone was super helpful! Will definitely be back!
This store is the paradigm of what a good bike store should be. Great staff that knows its customers by name and we customers know the staff by name. I sometimes wish I had more than two legs—so I’d need more bikes!
Quick, easy & friendly staff, great experience
Josh did a great job finding the right bike for my son.
Chattanooga Trek Store always does a great job with Customer Service and Bike Repair.
Steven does a great job checking you in quickly and David does a great job on the repair and bike ready on time as promised.
excellent service, knowledge
The Employees
Exceptional service, sound advice and great products. Lee was extremely knowledgeable in helping my son select a bike that was perfect fit for his needs. I feel that he listened to what my son was looking for and then matched him to two bikes for him to try. My son is very happy with the bike he ultimately purchased.
Great knowledgeable staff to work with
I had the best help and everyone was so friendly!
Quality , warranties
The team is fantastic and always so accommodating!
Excellent expert advice everything.
Everything was great from greeting to explaining the bike with options to delivery.
David and Steven are absolute legends, their knowledge and service was a 12/10!!
Very knowledgeable and helpful staff.
Bike mechanics provide excellent customer service, knowledgeable and professional.
I love your mechanics. They have great attention to detail and resolve the root of any issue. I've been riding for 15 years across the US and they have been the best I have found anywhere.
Great selection, and Keelan’s customer service can’t be beat!
The level of customer service is exceptional