Customer Testimonials
I recently bought a 3rd bike from Atlanta Cycling, but due to an injury, I couldn’t pick it up. The store manager, Bill, personally delivered it and followed up to make sure everything fit perfectly. Great service and genuine care — they’re happy to help with any adjustments later if needed!
Service was attentive and makes me feel like I got good value for what I'm paying.
Great prices and excellent customer service
Great bike repair and sales personnel. But mainly, the overall friendly atmosphere.
I live 6 hours away from Trek Chattanooga, but they are hands down my preferred bike shop. The customer service and attention to detail is amazing. Whenever I’m in town I bring my bike in for maintenance. Even when they are booked out weeks in advance, they always manage to squeeze me in. Can’t say enough about these guys!
The young man that helped me was very friendly, knowledgeable
Your staff is very knowledgeable and very helpful.
A fantastic set of mechanics who are very friendly and caring about you and your bike. They treat everything like it is theirs and also make sure you are getting the information you need upon dropping off your bike and picking it up. Very happy with the services provided here!
Good Service always
I like how easy it was to order the bike I wanted. I like the quality products trek offers. I like how friendly and easy to work with the staff was.
Staff are really helpful, service costs are reasonable, everyone there is willing to help and make the long-term customer experience worth the upfront price of the bike
Excellent service by expert staff
Each member of the Vinings staff is helpfu and knowledgeable about repairs and products. One feels a sense of relationship and understanding. Thaknks!
Vince was great -- checked out my bike and got it going again.
Ryan was the deciding factor for my wife's and my purchase, this past Friday (10/24/2025). Trek's quality speaks for itself.
Atl Cycling has a variety of high quality items available with staff qualified to provide educated opinions. Prices are reasonable as well.
The product comes with a label of confidence and if you are an advocate of ‘you get what you pay for’, the a Trek cycle will be sure to tick that box. What I really appreciate is the service, the help you get is second to none. The staff ask the right questions, tailor made solutions are offered and the best thing… they are typically all cyclists! Tell you where to go based on your ability, set you bike up according to weight and height, nothing is too much trouble. I bought the classic Marlin 7 from Trek Spartanburg and a young man called Josh sorted me out so well. When I picked the bike up, encouraged to bring it back after a few weeks to ensure cables are tight etc. great job!
Amazing service! Put my new tires on my bike quickly! Highly recommend
Very friendly and helpful staff. They go above and beyond to satisfy the customer.
Ramon was amazing. He took the time to explain the different bikes. When the bike we choose didn’t work out he traded it for a different bike that my wife loved. Friendly fast dependable service.
people are great to work with.
Bill V. was awesome. He took the time to address any questions we may have had. In addition, he was knowledgeable of the products we inquired about and discussed comparison products. We felt at ease in dealing with him and not pressured to make a purchase. I highly recommend AC and Bill!
Best customer service and the bikes are top quality !
Bradley and the Spartanburg Trek Store team are courteous, knowledgeable, and amazing brand ambassadors.
The guys who work at Trek Knoxville are fantastic!!
Your crew love people
Great customer service
Staff was extremely helpful!
Customer service was AMAZING! We had an older bike and wanted to see what could be done to get it in working condition. We were welcomed with a smile and support without feeling pressured to just get a new bike. Appreciate Kevin’s attention to detail and fast turnaround. Thank you!
The service was well and knowledgeably performed. In the process, my questions were promptly addressed. All in all, my dealings with Atlanta Cycling have been very enjoyable.