Customer Testimonials
I love my local bike shop, Trek Chattanooga takes care of their customers, kindly and swiftly every single time!
Your bikes are amazing, but your customer service is unmatched. Always the best experiences.
trek products have a great reputation and longevity.
Staff was knowledgeable and helpful. they listened and ans spent time with us to give us the best customer experience. Thanks to Matt
Quality
Love the bikes service was great
High quality products and excellent service. this is a bike store for people looking to buy their first bike or experienced riders looking to upgrade. Everyone knows the product and most are very experienced cyclist that share the joy of cycling.
Always great service!
Bradley and Kevin are the greatest !! I'm a 64 year old just getting back into bike riding and they made the buying experience the best. They were understanding of all my questions and very knowledgeable of helping me with the right products for both myself and my wife. They took the time to make sure the Bike fit me and my goals. 100% recommend Trek Bikes because of the personal experience and the quality of products I purchased.
Very friendly, knowledgeable, and helpful staff.
Obviously I like the products… I have used Trek for many years. The service provided at the Spartanburg store is what keeps me shopping there. Both Bradley and Kevin are knowledgeable, helpful, and go beyond when working with me on various needs. Thank you both!
The amount of help received was awesome
Saylor was fantastic! Great service and knowledgeable. Also, very professional.
Quality products along with knowledgeable and friendly staff.
Win Win
Thanks, Bill
Great customer services, as always. 16 years as a customer and will keep coming back ...
Good selection of bikes and if they don’t have it they can get it quick! Wonderful, helpful, friendly staff all willing to give good advice and help
Great bike selection, wonderful advice, friendly atmosphere!
Great communication and customer service.
Honest, efficient, and detailed.
Timely, friendly, competent service
The Ansley "staff" are very helpful. The service and recommendations are tailored to the client. Any repairs and maintenance are completed / done in timely manner.
Excellent customer service. Very friendly and helpful.
Kevin is probably among the best I’ve worked with. Bike is running better than it ever has.
Staff are knowledgeable and helpful
Very friendly, welcoming, knowledgeable, staff non-pressuring
Great service department. Fast, Professional and friendly.
I have bought 3 bikes here and each time the experience was great. The associates are always super friendly and helpful. We have been very happy with our purchases
Best of the best. Products and knowledge.
Open and friendly
Friendly, extremely knowledgeable, always able
To help with anything.
Matt, Kevin and Eddie are excellent. I appreciate that they remember who I am when I stop in the store. Always super friendly and really helpful.