Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.D. KL Bikes Kelheim
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundlichkeit, Kompetenz, Qualität, Kundenorientierung

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.H. Bushtukah - Richmond
What do you like about our products and services?

Extremely fast delivery very convenient

Report a concern   April 2, 2026 — Rated 10 out of 10 by Michael Aranas Trek Bicycle Arlington South
What do you like about our products and services?

Javier was very helpful and knowledgeable

Report a concern   April 2, 2026 — Rated 10 out of 10 by Cecil Bailey Pasadena Cyclery
What do you like about our products and services?

Staff was amazing, not pushy at all. I have been to other stores where I was feeling pressured to buy a bike. Here no pressure just information and I loved it.

Great customer service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nannette Rasch 7 Mile Cycles
What do you like about our products and services?

They always greet you warmly, and listen to your needs. They are very knowledgeable about their products and direct you to the perfect product. The service department is top notch! My bikes actually look forward to their spa treatment each year! Can’t say enough about their service here!

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle Normal
What do you like about our products and services?

Nice and helpful staff as they transition to new ownership. Very helpful and took care of my warranty repair.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.J.M. Bike World (West Des Moines)
What do you like about our products and services?

Very knowledgeable staff.
Fun to deal with.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.E. Hall Bicycle Company - Cedar Falls
What do you like about our products and services?

Wonderful folks at the University Ave., location. Karrie and Brady are great...as well as all the other folks. Fair pricing and great work. Of all the bike shops in the area, Halls is my choice!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C.C. Bicycles East
What do you like about our products and services?

Excellent service and everyone is very helpful, patient and kind.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.L. Holmes Cycling and Fitness
What do you like about our products and services?

Knowledgeable and courteous staff. Options thoroughly explained with costs for each. Work was completed by the date provided.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.G.M. Peto Bike
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

viel Geduld, super Beratung, sehr bemüht, äußerst freundlich, kompetent

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Albuquerque
What do you like about our products and services?

Timeliness of delivery and fun and friendliness of staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.H. VILLAGE CYCLESPORT - BARRINGTON
What do you like about our products and services?

Quick, friendly service. Good results!

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.G. Trek Bicycle Tustin
What do you like about our products and services?

Amazing customer service, super fast, personal has great attitude

Report a concern   April 2, 2026 — Rated 10 out of 10 by Z.O. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

Great experience buying my trek Domane, excellent help and customer service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.L.G. Bushtukah - Stittsville
What do you like about our products and services?

Friendly and helpful people in the footwear section!

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.A. Bike World Clive
What do you like about our products and services?

Very knowledgeable and turn around time was excellent

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.S. Trek Bicycle Saratoga Springs
What do you like about our products and services?

The staff is friendly and knowledgeable and engenders trust. They communicated well what was going on with our bicycles’ service. We felt like part of a community.

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.R. Absolute Bikes
What do you like about our products and services?

Prompt, competent, professional and friendly

Report a concern   April 2, 2026 — Rated 9 out of 10 by M.A. Freewheel Bike Minneapolis
What do you like about our products and services?

Staff was super helpful in figuring out what tune-up services I needed and installing a child seat I purchased.

Report a concern   April 2, 2026 — Rated 10 out of 10 by W.T. Bikecenter | Radsport
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

👍

Report a concern   April 2, 2026 — Rated 10 out of 10 by Thomas Walraven Bryan's Bikes
What do you like about our products and services?

Highly recommended, they know what they’re doing and are always available for advice. Very fortunate to have a business like this in Cornwall.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.R. Mario's Radservice
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Top Service und schnelle Reparatur.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.F. Trek Bicycle Dallas Park Cities
What do you like about our products and services?

Bikes are nicely displayed, and the rep took time to explain the best option for me.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.F. South Lyon Cycle
What do you like about our products and services?

Service is really quick and everyone is very nice and helpful!

Report a concern   April 2, 2026 — Rated 10 out of 10 by F.A. Steamboat Ski and Bike Kare
What do you like about our products and services?

The expert boot fitting with Harry was excellent. Great experience all around.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C. Wheat Ridge Cyclery
What do you like about our products and services?

I’ve never been served in a bike shop with such detail and such great explaining of how decisions are made. I believe it was Adam who served me

Report a concern   April 2, 2026 — Rated 10 out of 10 by Rush Jolly Atlanta Cycling Alpharetta
What do you like about our products and services?

Very knowledgeable very friendly, fast easy service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nate Szuniewicz Holmes Cycling and Fitness
What do you like about our products and services?

Was a great, no pressure buying expierence. I delt with 3 different staff members, all of which were knowlegable, professional, and friendly. I had to drive over 4 hours to get there but between the deal on a nice quality bike and the proffesionalism, it was worth it.

Thank you for all your help,
Nathan

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.T. Outspokin Bicycles - Irmo
What do you like about our products and services?

I am very happy about products and services.


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