Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.G. Landry's Bicycles - Norwood
What do you like about our products and services?

Thank you to Doug and Sean for answering my questions about trikes - thank you to Hannah for coordinating the Amazon delivery and assembly - thank you to Brac for the delivery and final set up

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.H. Cycle Werks - Whitehouse
What do you like about our products and services?

Jon and his team are very knowledgeable and enjoyable to work with - Austin was particularly helpful on this visit.

Report a concern   April 14, 2026 — Rated 10 out of 10 by D.S. Wheels In Motion
What do you like about our products and services?

Jacob was very helpful

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Southlake
What do you like about our products and services?

A warm welcome, an exceptional team, and professional work. Thank you to the whole team. First name removed

Report a concern   April 14, 2026 — Rated 10 out of 10 by Tony Capobianco Trek Bicycle Cranberry
What do you like about our products and services?

Everything! Service dept is great and so is sales. Take their time to answer all your questions and make you feel comfortable.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Mike Goyette Sierra Cyclesmith
What do you like about our products and services?

Top of the line products. Staff very capable super helpful. I appreciated staff going extra mile with logistics trying to help me ship my bike. This kind of service will make me want to be a return customer and also spread the word about their quality service.

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Cranberry
What do you like about our products and services?

Your staff is very knowledgeable on your products and has good suggestions for getting the most out of a ride.
My cousin actually came to your store and bought two e-bikes after trying my Trek bike, and the staff was very helpful for them as well.
You also have a good price range for bikes-which is helpful. Accessories revery nice as well.

Report a concern   April 14, 2026 — Rated 10 out of 10 by T.P. Bikes Palm Beach
What do you like about our products and services?

Excellent Bike Shop. My experience in purchasing 2 bikes and servicing a 3rd bike was perfect. Nice guys. Very knowledgeable. Customer focused service. Highly recommend!

Report a concern   April 14, 2026 — Rated 10 out of 10 by N.M. Wheat Ridge Cyclery
What do you like about our products and services?

The service team was so helpful with my bike. They educated me on what the issues were, offered to take a deeper look at them, helped install my saddle and raise my handlebars. They were very knowledgeable about my old bike and they were very kind to someone who is new to biking! 10/10 service!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Timothy Nicholas Rees Wheelbase North East
What do you like about our products and services?

Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.

Report a concern   April 14, 2026 — Rated 10 out of 10 by K.B. Slipping Gears Cycling
What do you like about our products and services?

They are always friendly, very helpful, and get us back on the trails quickly. I wouldn’t go anywhere else.

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.B. Scheller's Fitness & Cycling - Middletown
What do you like about our products and services?

Always very helpful.

Jason took care of me

Report a concern   April 14, 2026 — Rated 10 out of 10 by D.C. The Bike Stop Wichita Falls
What do you like about our products and services?

Quick service, work done right, and what I need is on hand

Report a concern   April 14, 2026 — Rated 10 out of 10 by Brian Larson Revolution Cycle and Ski
What do you like about our products and services?

Ben and crew are the best!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Brandon Bentley Bike Doctor - Bel Air
What do you like about our products and services?

Staff were extremely friendly and knowledgeable. Will definitely return .

Report a concern   April 14, 2026 — Rated 9 out of 10 by C.D. eBike Centre
What do you like about our products and services?

Always friendly and professional

Report a concern   April 14, 2026 — Rated 10 out of 10 by O.K. Trek Sheboygan
What do you like about our products and services?

Fast service and friendly and knowledgeable

Report a concern   April 14, 2026 — Rated 10 out of 10 by Phil Stiers OUTDOOR ADVENTURES
What do you like about our products and services?

Friendly, informed staff! 🤗

Report a concern   April 14, 2026 — Rated 10 out of 10 by A.C. Venture Cycles
What do you like about our products and services?

you provide great services and promptly when needed urgently

Report a concern   April 14, 2026 — Rated 9 out of 10 by M.M. Babcock Bicycles
What do you like about our products and services?

quick and on point

Report a concern   April 14, 2026 — Rated 10 out of 10 by Gus Knapp Maplewood Bicycle
What do you like about our products and services?

Excellent service and bike maintenance shop. I bought my bike from them and they are the only ones I trust for service I cannot do myself.

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Store of Boca Raton
What do you like about our products and services?

Quality products and the store staff are very friendly, knowledgeable and helpful

Report a concern   April 14, 2026 — Rated 10 out of 10 by Joseph Demuynck Trek Bicycle Houston West University
What do you like about our products and services?

Quick service, even at high volume times. Friendly knowledgeable staff

Report a concern   April 14, 2026 — Rated 10 out of 10 by Shane Wells Bike Mart - Preston Hollow
What do you like about our products and services?

Very friendly and cooperative staff. Was on a trip in Dallas for a few days and they helped us rent some bikes and gave us some information on the surrounding area to ride our bikes.

Report a concern   April 14, 2026 — Rated 10 out of 10 by T.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

The product is top notch but the people working in the shot are awesome.

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.T. Wheat Ridge Cyclery
What do you like about our products and services?

Everyone was super nice. Fit a minor repair in while I waited and def didn’t need to do that. Didn’t recommend unnecessary work, in fact, recommended not spending more money and seeing how derailleur/hangar/ cable lune works before going further.

Greatly appreciate it and is my shop of choice these days even though I live on the east side of town.
Thanks!!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Eric Dyckman Bicycle Connection - Cockeysville
What do you like about our products and services?

Fantastic place for sales and service. Love your staff

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.P. Bike Authority
What do you like about our products and services?

Friendly and personnel who knew what they were talking about.

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.F. Kamikaze Bikes
What do you like about our products and services?

Good selection of products and knowledgeable staff who are there to help you and not force feed you a sale. Pleasure to shop at Kamikaze

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.T. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Wide selection of the items any cyclist would need.


Privacy Policy