Customer Testimonials
트랙 미사점, 다른 지점과 달리 친절하시고 안내도 상세하게 잘해주십니다~ 집에서 1시간은 걸리지만 꾸준히 방문합니다
Immer freundlich und immer hilfsbereit!
꼼꼼히 봐주셔서 감사합니다 !
The team is very professional and helpful in getting you informed with your bike
Excellent service and friendly, knowledgeable staff.
Sehr freundliche und hilfsbereite Mitarbeiter.
Avery was so helpful. Fast service. I had a bike repaired in 2021 also. I will always recommend trek. Thank you for the great customer service and professionalism. Wow!!! The knowledge your team has is a real asset to your business.
제품 설명부터 구매까지 원활하게 진행되었으나 좀더 서비스 항목 및 기간 보증이 길게 제공되었으면 합니다
unkomplizierte Kauf. Nettes und freundliches Personal.
I thought the staff were very knowledgeable and helpful. They helped me pick out the perfect bike for my needs and were quick about ordering it and building it for me. I would recommend this bike shop to anyone looking for a new bike.
Quick servicing of bike. I am super non-mechanical.
Great products.
Good advice on what to buy. Gently got me to replace a damaged, very old helmet with a great new one.
Not snooty towards a pensioner who rolls up on a road bike and wants to buy a hardtail for riding logging roads.
My son has made huge strides working at the shop. For that I will always be grateful.
Super fair pricing, and a lot of communication.
늘 편하게 방문하여 즐겁게 상담을 받고 있습니다.
Kompetent, freundlich und persönlich
初めてのロードバイク購入で不安もありましたが
担当してくださった方がこちらの要望を汲み取ってくださり、抑えられるところは費用をおさえたり。
わからないことも丁寧に説明してもららえて良い買い物ができました。
ありがとうございました。
Good variety
진솔이라는 매니져가 상당히 친절하고 전문적이었습니다.
Super friendly, helpful, good prices
Kevin was very knowledgeable, passionate and helpful with my bike purchase. He gave me all of the time I needed. And I chose the Trek fuel EX7. I am so happy with it. I will definitely share all about my bike purchase at Biketown with my friends and family. If I decide to get another bike, it will be at Biketown.
Thank you!
Ich habe für meine Tochter ein 20-Zoll Cube Fahrrad in Lila/Pink gekauft und bin insgesamt sehr zufrieden. Die Mitarbeiter in der Filiale waren sehr freundlich, hilfsbereit und haben sich viel Zeit genommen, uns gut zu beraten. Man hat sich wirklich gut aufgehoben gefühlt.
Besonders positiv fand ich die kompetente Beratung und den angenehmen Service vor Ort – das hat den Kauf deutlich erleichtert.
Einziger Kritikpunkt: In einer anderen Filiale hatten wir leider nicht die gleiche Erfahrung, da man sich dort weniger um unser Anliegen gekümmert hat. Das ist sehr schade und könnte verbessert werden.
Trotzdem bin ich mit dem Produkt und dem Service in Ihrer Filiale insgesamt sehr zufrieden.
Excelente
Amazing customer service and expertise
Always friendly! Fair prices for a small shop. Great service center! Even fun group rides!!!
The friendliness of Steve and Graham (the owner). Steve has shown he loves this place like it was his own. It’s a family owned business and we like to spend in our community. They are knowledgeable and don’t judge 😆 they like to teach and help people understand their investment.
Great service and products I look for. Convenient to go to the shop.
Quality products . Friendly ,and happy to help
Jake replied to my detailed email and already had a few skate ski package options ready when I arrived Saturday afternoon. I feel I got lots of genuine help and patient expert advice and support throughout my shopping experience. I needed that, because even though I have been classic cross country skiing for 52 years, I didn't know enough about skate skiing.
Despite the warm weather I was still able to take the new skis to WinMan trails the next day and I am very happy with the equipment.
friendly quality service
I was greeted at door and a mechanic took the time to fix my problem right away. That got me out that day for a spring ride, which I really appreciated at the end of a long week. The mechanic even took the time to give me a maintenance tip. And the price of the service was more than fair.