Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.S. Mostly E-Bikes
What do you like about our products and services?

Price

Report a concern   April 3, 2026 — Rated 10 out of 10 by Will Corrigan Evergreen Bicycle Outfitters
What do you like about our products and services?

Super friendly local staff and shop that addresses all needs.

Report a concern   April 3, 2026 — Rated 10 out of 10 by サイクルハウス ケンズ
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

セッティングをありがとうございました。
友達にもお勧めします♪

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.G.A. Trek X Madrid
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención personalizada de Pablo, en trato humano como conocimientos

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.M. Trek Bicycle Algonquin
What do you like about our products and services?

Great service, very fast, made great recommendations..knowledgeable staff.. thank you guys for making my bike like new again ☺️

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.B. Phat Tire Bentonville
What do you like about our products and services?

Friendly and fast service

Report a concern   April 3, 2026 — Rated 10 out of 10 by Kenneth Bobbins Eddys Bike Shop - Stow
What do you like about our products and services?

Had exactly what I needed at the right price. Quick shipping and delivery on my purchase.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Matt Bradley Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Quick and easy service. Highly recommend!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Ken Dobbins Bike Doctor-Arnold
What do you like about our products and services?

Excellent customer service in getting me the product I was looking for!

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.H. Bangtail Bike & Ski
What do you like about our products and services?

Everyone in your shop has treated me kindly. I will be returning with any bike issued
that may come up. Thank you for the expert service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.F. Outdoor Recreational Equipment
What do you like about our products and services?

Everyone was so knowledgeable and personable. They all listened to what was needed and sized the bike accordingly.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Peggy Kegley Chain Reaction Bicycles-Redwood City
What do you like about our products and services?

I have been a customer for 25 years and I am always treated with respect and kindness. Everyone is very helpful and friendly and I know that when I have an issue with my bike, it will be resolved in a very timely manner.

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.F. Trek Bicycle Store of Punta Gorda
What do you like about our products and services?

Employe and service top rate.
Name removed

Report a concern   April 3, 2026 — Rated 10 out of 10 by Mike Hill SPRING STREET SPORTS
What do you like about our products and services?

Fantastic knowledge and understanding of bikes and bike repair, not to mention multiple outdoor sports and activities they provide gear and service for.

Tremendous staff, and service team!!!

Mike

Report a concern   April 3, 2026 — Rated 10 out of 10 by Jennifer Beary Goodale's Bike Shop Nashua
What do you like about our products and services?

Quick and friendly service! We had a flat tire and it was fixed and explained in such a timely manner. Getting to see Casey the dog was an extra welcomed bonus!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Linda Scheffel 7 Mile Cycles
What do you like about our products and services?

Nick helped me with getting my bike scheduled for a tune up. He was personable & knowledgeable! He showed me some new models of e-bikes that were available, some were on sale, too! The new store looks great & has a full service repair & maintenance shop on site. Bikes for all ages! Ask for Nick…he’s awesome!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.M. Harper's Cycling & Fitness
What do you like about our products and services?

Very courtesy and knowledgeable about electric bike tires. Able to get my inner tube purchased and mounted for decent price. Happy to support local! Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.K. Velo Schmutz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

hat einwandfrei gepasst

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Store of Mount Pleasant
What do you like about our products and services?

Competent friendly people.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Adam Rosenbaum CycleMania
What do you like about our products and services?

Always a great experience bringing my bike in to the pros!

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.M. Trek Bicycle Essendon
What do you like about our products and services?

Great service. That is it. Friendly and helpful.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.T.D. Gateway Cycle
What do you like about our products and services?

Great knowledgeable crew at Gateway

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.V. PEPPERBIKE SRL
Cosa ti piace dei nostri prodotti e servizi?

Disponibilità ,professionalità e vasto assortimento di prodotti.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Alicia Seaton Trek Bicycle Highlands Ranch
What do you like about our products and services?

Very friendly staff and communication was excellent. Great job fixing my son's e-bike.

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.P. Trek Store Spartanburg
What do you like about our products and services?

Customer service

Report a concern   April 3, 2026 — Rated 10 out of 10 by Kelly Paquette Trek Bicycle Highlands Ranch
What do you like about our products and services?

Everyone was welcoming, knowledgeable and kind. Thanks for such great care and customer service!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Tommy Mccain The Spinning Spoke
What do you like about our products and services?

Really great staff, friendly, and knowledgeable. Good selection and pricing

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.K. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Service in RR Store is excellent

Report a concern   April 3, 2026 — Rated 10 out of 10 by C.J.R. Little River Trading Co. / Cycology Bicycles
What do you like about our products and services?

Quality

Report a concern   April 3, 2026 — Rated 10 out of 10 by Barb Pudiak Towpath Bike
What do you like about our products and services?

Rob and Brendon always steer us towards products that will meet our needs. We needed a bike rack and they know our bikes, our needs and suggested a great rack. We are very happy with their knowledge, their service and their personal attention to our needs. Great guys. Buy Local.


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