Customer Testimonials
I just bought my 2nd e-bike from the Trek store in Golden, CO. The managers and employees are awesome! Getting older, I was having a hard time getting on my bike so I wanted a step thru bike. Jacoby and Scott helped me choose the right bike for me and then were very helpful on advising me how to sell my first one. The maintenance shop has always been able to help me in a timely manner. I can’t say enough nice things about the people at the Trek store in Golden, CO. I will continue my patronage to this store for my biking needs.
Le sourire et la gentillesse
Friendly service. Good selection
Dependable quality of repairs and service, always done in a timely manner.
Great selection & wonderful customer service
Great people and quality products
Greeted immediately with friendly welcome from Jeremy. Started discussion with wanting to upgrade from Powefly hardtail to full suspension. Jeremy helped me review my own skills and abilities along with various trail uses. Without pressure we reviewed advantages and disadvantages between going with Powerfly FS or upgrading to Rail + 5 and potentially meeting my current needs and not outgrowing my current skill set. No pressure and after couple weeks research came back and purchased the Rail. Needless to say, Jeremy remembered me and walked through the purchase process. The personality and friendliness is a testament to this business and you feel welcome as if you were a friend and member of the team. This is the place to go and I’ll definitely be back for bike service or repairs.
Had the bike light I was looking for at a competitive price. She also helped me fill up my flat tires and set the tire pressure right. Thank you!
Fantastic service - had annoying request and it was completed quickly and with a great attitude
The shop has a good supply of equipment and parts. Their service was comprehensive and quick and professional.
Great service, store member was very well informed and helpful. Thank you!
Excellent service techs. Responsive to complaints.
Wide variety of bike accessories
1. Mark spent time doing an assessment.
2. The bill came back exactly what he told me it would cost. Even though, they replaced more
parts than he quoted. Jason said this was because it saved on labor and came out a wash.
3. Everyone takes the time to be courteous, helpful, and explain things.
I like the local small town bike shop feel and they are eager to help and are very good with support on products.
Todd
I went in to buy a helmet and was assisted quickly and helpfully. The associate showed me the differences between a couple of models that suited my needs, helped me try them on, and brought out a new color for me that wasn’t on the shelves yet (which was the color I went with).
Took a quick look around the shop while I waited and it’s small but mighty! Great selection. Also love that they have a crash replacement policy for their helmets.
Thank you!
Muy buen servicio y con evidencia de los servicios que prestaron
I liked how friendly and personal the staff was and how they took their time with me and answered all my questions.
Service dept. Gets *** as well as rental dept.
Good products and good people. Highly recommended.
friendly quick service. good notifications etc. Pricey...but that's Darien for you :)
Competenza ed affidabilità dell'intero staff.
Good communication along the process, including a follow up after delivery
large store with products in stock to try on (as opposed to online retail options). I really enjoy checking out the sales and having the support staff around to ask questions. Have been receiving a 10% discount (fed public service) for years so I always get my bike tubes, oils, parts at Bushtukha
You offer a wide range of in-house stock across various sizes and options, simplifying the process of finding the perfect bike for your needs. The customer service representatives were also very professional, which made for a positive experience.
Very knowledgeable and extremely friendly! Fair pricing and fast service!
These guys are great to deal with.
We had 2 bikes recently serviced and your staff was excellent - always friendly, very knowledgeable and took the time to explain what services were needed. It’s always a pleasure to come into your store!
The bike quality is top tier. My wife and I both have a verve 2 gen 5 and it is a solid purchase!
Marcus was polite and helpful!
Goed kennis van zaken, vriendelijke en behulpzame medewerkers.