Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 31, 2026 — Rated 10 out of 10 by Michael Fraser Bike Doctor-Crofton
What do you like about our products and services?

Service was great
Report a concern   March 31, 2026 — Rated 10 out of 10 by Donna Dias S & W Sports
What do you like about our products and services?

I was out on a ride and had a flat brought it in and Rick fixed it right away they're always so pleasant and never charge me for crazy things or labor a lot of times. They truly make you feel like part of their family.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Tony Jary Wheelbase North East
What do you like about our products and services?

Everything

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.L.T. Trek Bicycle Newark
What do you like about our products and services?

Your service is ALWAYS excellent. We greatly appreciate the time you put into evaluating our bikes when issues arrive and the honest and very helpful suggestions as to repairs or upgrades. Also, the repair time is always exceptional! Thanks for being in Newark and so professional and helpful!
Report a concern   March 31, 2026 — Rated 10 out of 10 by F.P. KL Bikes
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Toller Service, super Preis-Leistung
Report a concern   March 31, 2026 — Rated 10 out of 10 by M.P. Trek Bicycle Richmond
What do you like about our products and services?

Prompt and friendly service.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Rodney Fanta Free Flight
What do you like about our products and services?

I definitely like my terratrike gran tourismo that I bought from free flight. All I know right now its a real workout on my legs. As for the service it was fast and friendly.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Michael Clayborn Pedal
What do you like about our products and services?

I love my bike. Service is excellent. They are patient with me.

Report a concern   March 31, 2026 — Rated 10 out of 10 by F.I. Trek Bicycle Gahanna
What do you like about our products and services?

Nice bikes and service was great

Report a concern   March 31, 2026 — Rated 10 out of 10 by Dan Flicek OneTen Cycles
What do you like about our products and services?

I just picked up my bike and hope to get out soon. I always get good service and advice from the staff at One Ten Cycle.

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.N. Renshaw's Pedal Project
What do you like about our products and services?

Great service! Highly recommended
Report a concern   March 31, 2026 — Rated 10 out of 10 by Richard Singal Bicycles Etc.
What do you like about our products and services?

Quality products, reasonable prices, good service.

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.N. The Bike Shoppe
What do you like about our products and services?

Friendly atmosphere and knowlegdable staff willing to take the time to answer my questions.
Report a concern   March 31, 2026 — Rated 10 out of 10 by B.G. Wheelbase Lake District
What do you like about our products and services?

Oskar was very helpful
Report a concern   March 31, 2026 — Rated 10 out of 10 by J.G. Maplewood Bicycle
What do you like about our products and services?

Knowledgeable and friendly staff. Great selection of gear.
Report a concern   March 31, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Bicester
What do you like about our products and services?

A bike store with stock, a bike store with choice,
Treated with respect, care and attention, allowed to test ride bikes until we found correct choice, at no point any pressure from Ben, always helpful able to deal with my questions and delighted to be able to take bike home on day of purchas.
It's a bike shop that gave us coffee not a coffee shop that sells bike's
And that's the way it should be.
Report a concern   March 31, 2026 — Rated 9 out of 10 by C.G.F. Trek Bicycle Salt Lake City Downtown
What do you like about our products and services?

excellent customer service
Report a concern   March 31, 2026 — Rated 10 out of 10 by Barry Lyons Trek Bicycle Columbus Dublin
What do you like about our products and services?

The staff are always happy, willing, and capable to offer to help with any and all needs! Great place to be!!!
Report a concern   March 31, 2026 — Rated 9 out of 10 by E.O. Trek Bicycle Rotterdam
What do you like about our products and services?

Even binnengelopen. De monteurs waren druk, maar maakten toch tijd om een nieuw remblokje te zetten. Voor veiligheid. Maak wel netjes een afspraak voor een beurt, is nodig.
Report a concern   March 31, 2026 — Rated 10 out of 10 by C.S. Steamboat Ski and Bike Kare
What do you like about our products and services?

What little bit I got to ski the AX on so little snow—-really like so far!
Report a concern   March 31, 2026 — Rated 10 out of 10 by T.C.J. Trek Bicycle Normal
What do you like about our products and services?

Bike service is prompt and performed well.
Report a concern   March 31, 2026 — Rated 10 out of 10 by H.B. Bikestore Oliver Blas GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr engagiertes Team, fachlich überaus kompetent und der dazugehörigen Leidenschaft sind sie hier in einem
Bike Store der absoluten Spitzenklasse🚴👍.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Y.C. Cycles Cadieux
What do you like about our products and services?

Service impeccable,

Connaissance des produits,

Marque de produit connu.

Service ou vente le personnel est accueillant.
Report a concern   March 31, 2026 — Rated 10 out of 10 by A.K. Trek Bicycle Carnegie
What do you like about our products and services?

Knowledgeable
Courteous
Helpful
Report a concern   March 31, 2026 — Rated 10 out of 10 by L.M. Two Wheels One Planet
What do you like about our products and services?

Staff is friendly. Atmosphere was nice, calm, and not overly sale orientated.

Report a concern   March 31, 2026 — Rated 10 out of 10 by C.D. Trek Bicycle Arlington South
What do you like about our products and services?

Service and staff is second to none.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Y.C. Cycology Bikes Inc.
What do you like about our products and services?

Great products and fantastic customer service

Report a concern   March 31, 2026 — Rated 10 out of 10 by Gary Manalang Trek Store of Highland Park
What do you like about our products and services?

The team was knowledgeable, professional, and really took the time to help me with my tires. The whole experience felt tailored to me—highly recommend.
Report a concern   March 31, 2026 — Rated 9 out of 10 by E.K. Sweet Pete's Bike Shop
What do you like about our products and services?

Great service !
Stopped by for tubeless tire check, was assisted right on the spot

Report a concern   March 31, 2026 — Rated 10 out of 10 by L.D. Summit Bicycles - San Jose
What do you like about our products and services?

Quick and professional


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