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based on 2143 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Compliance with customers’ requests (specific team, using specific cleaning supplies etc), reliability, efficiency, polite and effective customer service is only a phone call away
Patti & Paul did a terrific job on 1/17/20- thank you
Everything
Cleaning by Theresa and Paul is wonderful. Sometimes, you don't give me information about changes.
Thank you for a job well done
Brittany and Paul, out of the Hanover MA office, are fantastic! Brittany has been cleaning my home for over a year and takes great care in making my modest home shine!
There is no over the top scent/odor
I am very pleased with the work that Kevin does.
Patti does an amazing job. Very good and trustworthy and always does a A+ job
Quite good.
Great service as well as great people!
As always we are delighted to have Kevin be our Merry Maids provider because he is attentive and efficient as well as being a pleasure to deal with.
I am happy with the quality of products used and the results of their use.
Literally the most amazing focused crew ever! They were SO EFFICIENT, detailed, thoughtful, conscientious and talented! They worked well as a team and were so respectful of the space. They were amazing communicators and honestly really helped save the day!!!
Lower your prices.
Quick turnaround from initial phone call to having them come on site. Friendly staff, from the individuals in the office talking through the services and making the appointments, the on-site cleaning crew. I also liked how they had quality control come to the house prior to them leaving to ensure the job was completed.
Nancy does a great job every visit.
Thank you
Name removed
Very inconsistent service
The service is very professional and polite they do a great job.
I like it when the house smells clean but not bleachy.
Schedule more specific time slots with the same, consistent cleaners AND send more than one person so they can clean more thoroughly and quickly.
Kevin worked very hard for us and did a very nice job.
I think the sanitizer used for the bathroom could have a nicer smell than the one being used (very Chloroxy).
Kristen and her crew do a fantastic job in a very efficient manner each time they come to clean my townhouse.
Very thorough.
Dirty everywhere ceiling fan not done very expensive
Give the ladies fewer jobs so they can stay longer at a home and clean it thoroughly !!!
Our most recent cleanings have been wonderful. A few weeks ago, we hit a rough patch.
very good job - will hire you again
We loved our cleaning! The ladies used all natural products as I have a newborn, and the house couldnt look any better. Highly recommend
Does a good time. Time is consistent.

We do bi-weekly services and Nancy is awesome!