based on 429 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They make math fun and easy to learn. The prizes are good and funny, and their are plenty of games to play
flexible with schedule changes and accommodating. My daughter like it and thinks the class is helpful.
Personalized for the needs of the student
Took a long time for Sylvan to touch base with our kids teachers. Online account did not work for weeks. Never got a specific long term academic plan for tutoring. My son says he spends a lot of time on the computer instead of human teaching.
Friendly staffs
More classes
The fact that my girls look forward to going, that says it all.
My son likes going and it does seem to boost his confidence at school
Personalized teaching has worked great for my son, he enjoys going
Love what you have done for our daughter Claire! We will continue to work with you.
Very caring environment
My son enjoys being tutored there
The staff is great. Kind and helpful.
follow ups with the progress of child!
Each day my child goes in to class, but I am not sure what it is he is learning or if he has retained any information. It has only been may be 3 weeks since he has joined. May be I will know more during the conference. Right, now I have not seen any improvement and I am clueless of his progress.
Great curriculum and proven success metrics.
Give cheaper deals especially for frequent students
high-quality instruction from tutors, staff is responsive to questions and concerns
Very helpful, my son are very happy with the tutors for sat . I am very happy for the person working at front desk “Christine” . Positive energy. Great place .
responsive to the needs of my daughter
not just academically, but also emotionally
More testing strategies taught. My son reported that you worked through problems he got wrong, which is good but he thought he needed more testing taking strategies.
Sylvan seems to be helping with my daughter's grades. Therefore I am happy with your services.
I love the flexibility of scheduling tutoring sessions. With so many after school extracurricular activities, it's nice to be able to change your slot every now and then. I also love the reward system. My son loves earning points to redeem at the end of each session! It's the BEST motivator for him.
I would like if I could choose who my teachers are, so I could work with people that suit my needs.
Tailored a program to my daughters needs and schedule. The flexibility was fantastic.
How you can improve is by keeping the standards, of ongoing progress conference meeting (phone and/or in person). Apparently Sylvan is no longer doing conferences, with parents/guardians, with regards to how kid/child is doing. I don't see how that helps the students and the parent/guardian. Sending emails of students test/level results does not make it the same thing. It's like sending your kid/child's grades without ever having any conference meeting with the teachers. Normally each semesters parents/guardians meet with the teacher to go over the students progress and how to better help, so that teacher/parent/guardian can come up with a solution to better help the student progress instead of declining.
I like the frequency of progress updates.
flexibility in scheduling, assessment and development of individualized work plan
Very helpful! Nice staff!
Give me more time to see the results of initial efforts before upsell/cross sell of more services.