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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Got out a stin and some gum the other guys couldn't.
Technicians were helpful,explained everything, wore protective shoe covers, were courteous.
I appreciated the timely arrival and that my carpet looks wonderful!
I LOVE the way my carpets feel, and the length of time they remain clean.
No chemicals and less residue. Great employees.
Very knowledgable and helpful. I'm totally Impressed with the work
PROMPT EXCELENT SERVICE
I like that your technician's are well trained and knowledgable. I appreciate that my complete satisfaction is their main priority.
Although we did not choose the expensive stain removal treatment for our garage, we paid $79 to have it power washed. There are still dead bugs, leaves, dust, and other debris all over, especially in the corners and cracks.
Jan,
That is definitely not acceptable. I'm calling today to make sure we come back out and clean the garage properly. I am sorry for the lack of detail the first time. Thank you for making us aware.
The carpets look great.
We had are carpet cleaned by Jesus and he did a really good job. It made a big improvement.
Thanks
I liked the smell of the solution the corner protectors were a great idea. Jose was very good at trying to please us. He did a good job. Thank you!
Tech did nice work my carpet is very clean! I was a bit bugged when I asked him to clean under my couch and he said you want that done? Duh! Also he kept hitting my base boards with the wand.
Good cleaning job. Reliable. Came a second time to take care of a persistent stain. Courteous and friendly personnel.
Beverly,
Thank you so much for your feedback. Our 'Gotta Love It Gaurantee' means we will come back if your not happy!
make sure everything is quoted before doing the cleaning so we know the total cost.
We train our technicians to always give full prices up front - Never surprise a customer with the final bill. I will make sure to bring this up in our morning meeting again tomorrow. Thanks for the feedback Stacy!
Let me pick the time of arrival window. At least morning or afternoon.
dried fast, looks great
Nice guys. Fast service. It will be interesting to see how long the clean carpet stays looking nice. Thank You.
Let us know how long they stay clean on our Facebook page - ZerorezSaltLake. We'll be looking for your comments!
Able to remove stains that others were unable to after using several other carpet cleaning companies
Very professional when he came..got done quickly an efficiently.
The results was what I was pleased with and the Tech's were informative on the services provided. I felt the office should be more customer orient. I requested a AM appointemnt, was given a PM appointment. Called again and requested AM appointment and was told that the trucks would be sequenced the day before and they couldn't tell me I would get a AM appointment. Had to call three times to get my invoice sent to my e-mail and inquired about my voucher and was told it would be mailed. Corrected invoice with my address. I will have my frontroom, hallway & carpet runners done next month & would like the same tech's that did my grandson carpet in Midvale this last Thursday. Thanks for listening. I watch for the voucher in the mail. Your ad was on KSL.
Carpets and ducts are very clean. Both techs made efforts to care for the condition of my home.
Good job guys, thanks! There were a couple areas on the tile we had cleaned where something was stuck and would have to have been scraped and were not.
My carpets look really clean. The technician doing the work this time was excellent.
Zerorez did a terrific job of cleaning my light yellow/gold carpet. It was very plush, but they worked miracles and it dried very quickly.
I think the tech's did a great job thank you
Nothing in particular. Expectations were met, but not exceeded. I would use you again, but won't necessarily feel compelled to share with others.
Your techs were very nice and clean cut and I liked how they were willing to work with me.
I feel you do a good job and my carpets stay clean. I love having a clean carpet.

Adam was very friendly and he provided excellent service! :)