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based on 33426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely polite professional and quality work product. Thanks
The job was quick and clean, but the radio add specifically said there would be no hidden or extra fees and the first thing the girl on the phone told me was that there would be an added $9 water fee.
Carpets look and stay clean longer.
your fast, efficient and get the job done with no harmful chemicals.
I have only used Zerorez over the last ten years. I like not having a residue leftover. Your representative did an excellent job.
your service guys have always been very profesional, i like the fact that you do not use any soaps or shampoos, and my carpets look great after, and stay that way for a long time... thanks again.
mike d.
Your serviceman was courteous, very professional and effective. Your service removed spots that I had been unable to remove and that had been present for many years. Bang for Buck you guys are incomparable! Thanks
My carpet looks clean for the first time in 10 years! My technician was very knowledgeable and courteous! Will definately be seeing you folks again!
Very friendly and professional.
Those who clean my carpets do an excellent job. The carpets dry fast and they look fantastic. I like, also, that they call give us a accurate time that they will be at our home. Those who clean the carpets have been well trained in their jobs and don't try to talk us into something we don't want. I like the radio and holiday deals you offer on the radio and computer!! I will keep using Zerorez!!!
Profession, quick service and pleasing results.
Quality of cleaning job and competence of employees. Both outstanding.
Jim did a great job for us!! My hose feels so good when my carpets are clean!
I love that they are not crunchy after Zerorez cleans them!
Carpet super clean
They were very thorough in their prep and cleaning. It looks so much better!
Promised travel certificate that did not receive. Called office and still not received. The technician was great.
Did a great job!
Works very well, carpets look great when done. There is no residue left for the dirt and grime to stick to. Carpets stay cleaner longer.
Chris was very thorough in his cleaning and in explaining to us the process. However, we did not receive the get-away coupons yet, but trust that they are coming. We have already recommended your service to our daughter. We hope to have our kitchen grout cleaned soon after Chris explained that process.
Our carpets appear to be clean. However, this time I felt they were "wetter" than usual, and took much longer to dry. I even turned up the furnace heat, but it took over night for some spots. I do like the fact that your technician was careful to keep things as clean as possible while working. We will call you again. thanks do NOT share my info!!!
The technician was wonderful. the only reason that I did not give a 10 is the my carpet does not feel as soft as it did before. I don't know if that is normal or if it will get it's softness back.
A little better communication about how long before floors are dry. I was just told when they were finished, but not much else about what was done or what to expect as far as drying time or anything.
I have had two other companies out to clean our polyester carpets, each one stating that their product and high temperature water would clean the traffic stains: they did not. Zerorez did get the heavy traffic areas. For the first time in 5 years, my carpets actually look 100% clean.
I love their attention to detail. How you will send the technician back without charge if a problem arises. How quickly the carpet dries after you are done. How courteous the technician is.
I was very pleased with how friendly and professional the serviceman who cleaned my carpets was. I was also happy about how soft and clean my carpets were after the service.
I liked that it was easy to schedule an appointment. The technician who came was very quick and did a very good job.
I've talked to Chris and he told me about the service and I bought a furnace filter. He will come back to clean the ducts when our remodeling if finished. So far I'm impressed and look forward to the completed duct-cleaning job.
My carpets after being cleaned looked like they did when it was new!
No sticky residue left to attract dirt. Quick drying. Fast, friendly service! :)
Friendly and courteous. Great work! :)