What our clients think of us!

It was a quick service with great results.

Fast, and carpet dries fast! Makes carpet and furniture look new again!

i like that you don't use chemicals. I like that your technician uses covers on his shoes to walk on the carpet.

I appreciated the service experts introducing themselves when they arrived, shaking my hand. They were friendly and professional.

Although the service was only 36 hours ago, it appears that the quality of work was excellent. Isaias, the technician, was a complete professional; good communicator before and during the cleaning, punctual, capable and pleasant. A very good experience. Thank you.

competence of technicians who do the service, their courtesy and promptness in arrival.

Looks like new when you're done!

Technician was very friendly. Carpets looked great when he was finished.

Friendly, ontime, did a geeat job.

We have used Zerorez several times. Our carpets look great. The service is also great, everyone was very friendly.

Our technician Adam was very informative and took great care if our needs and questions. I am very happy with the job he has done! I definitely will recommend zero res to my family and friends! Thank you!

On time, your service guys were polite, efficient, not pushy trying to upsell and did a great job.

The carpet looks great after cleaning, and the technician was very friendly and professional .

Someone came over and redid the bad tile cleaning. My baseboards are still scratched -- he offered to repaint, but we will do it. I had to have someone else come over to fix the stains on my stainless steel appliances.

Been very pleased over the years

I feel like your Valentine Special is a scam. The voucher I received requires me to pay money and give my personal contact information to someone I don't even know - in order to even find out where and when these opportunities are available.

Sounds like a Gephart recommendation means nothing. I am very put off by this. I would have had my carpets cleaned anyway - I did not like being scammed.

I originally called after hearing the special of $25/room on the radio. I called twice that very day and the phone rang and rang and went to voice mail. When I called the next day, the girl told me that that deal was off! Now I had to pay $29/room! Although I was taken aback, I arranged the appointment on the phone anyway. I specifically asked if there would be a charge for anything else once the serviceman arrived. She said, "no". After the cleaning (which was very professional and well done), I was strongly encouraged to use the "protectant". That added $130.00 to my bill which I was told was a "deal". I think the protectant is overpriced and full disclosure at the time the appointment was made would have been appreciated. Also, the "perk" of the vacation voucher was less than I expected given the processing fee, room tax and selection. I doubt we'll even use it.

I so appreciated that Morgan explained what was happening as my carpets age and what they would look like - I also liked that it did not take too long to dry. The carpet looks as well as it can for the age it is.

Technician was friendly, honest, and worked quickly and efficiently.

Clean and leaves no odor. Makes my whole home feel clean.

worked great, the technician Jarom was very professional, friendly, worked hard, I appreciated his work.

Everything is so clean and the staff is so nice and knowledgable.

Regarding your invoices #52907 and 52908. Our agreement with ZeroRez was that all organic material (dirt) would be removed from the carpet. There is still some dirt in the carpet at doorways and the more heavily used hallways. I determined this visually then by spraying carpet cleaner on the cleaned carpet in those areas and wipeing the areas with a clean towel. Significant dirt was evident on the towel. I would request that those areas be looked at by one of your reps and additional cleaning be performed the next time a truck is in the area. This is not a great big deal and most of the carpet cleaned looks really good. Payment for these invoices is being sent today. Thank you. First name removed Jacobson Phone number removed.

That you do not use chemicals

The guy was very friendly and knowledgeable. The carpets looked like new when he was done!

The serviceman explained how your system works. I also really apperciated that he wore booties to cover his shoes. That shows respect of a person's home, to me. Thanks so much for the good work.

Friendly, clean, efficent people coming to my home. Answered my questions. Did a spot clean for me on a new carpet. Thank you.

The technician was knowledgeable, professional, and thorough. He got spots that I forgot to tell him about when we did the walk-thru. The cleaning was well done. I am thrilled with the service.

I like the approach of the advertising and customer service oriented company

Prompt and knowledgable service. Both men represented your company and product well. They did a super and through job. Just wish it wasn't sooooo expensive for us this time.