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based on 34256 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Visibly cleaner than other methods we have used. Far superior to the home use machines.
knowledge of employees
Jarom is a stud.
the carpet seems very clean after Zerorez treats it
Do a good job...
Having a one year old in the house, I liked the fact that there are no harmful chemicals in your product. I also liked our technician, Adam. He was very pleasant to work with and explained everything so I could understand it.
very prompt, friendly, and realy explained what they do.
I appreciated Rick's thoroughness both as a technician and explaining the different treatment options to me.
The tech was very knowledgable and explained the your process for cleaning! He also was very careful in making certain that door facings and walls were not damaged during the cleaning process. Other services that you offer were presented without the normal sales pressure!
Not too expensive
The products that are used, and the fact the drying time is reasonable. I was also happy with the service that I received - Rick was great!
Very friendly personal; quick and efficient . He was great!
The technician who came was excellent. I've already recommended to a family member that she have him come to help her with her house.
That you use no chemicals. My house always looks so clean and smells so good. Very friendly service.
Great service technician, very friendly and thorough!!! Carpets always look great!!!
they work!
Cleans the carpet very well.
I had not had my carpet cleaned professionally in years but after our zerorez cleaning, it looks almost brand new. The technician was great...thorough and professional. The carpet dried relatively fast. I will definitely use Zerorez again.
everything
Obviously the no residue, dries quickly, but in addition both times I have used Zero Rez the service has been outstanding.
My carpet was soft. The technician who cleaned my carpet was friendly, knowledgeable, and very willing to work with my schedule! I was seriously impressed.
How clean it got my carpets. And without chemicals.
The service I received was FANTASTIC!
Better communication re: scheduling, time frame etc.
Everything--from calling and making an appointment to the call backs to verify and the technician did a great job. He also gave suggestions to help with our carpet. I'll be calling again.
I had a lot of residue from a previous carpet cleaner on my carpet which was causing a really bad dingy build up, and they were able to get it out. The technician was super nice and knew everything about stains and carpets, and was very detail oriented. They had excellent customer service and were reasonably priced. I am exceedingly satisfied!
Our carpet is still wet 2 days later where the flash extraction was done. Maybe that's normal but it would be nice if it didn't take so long to dry.
Mason was very professional and did a thorough job cleaning our carpets. He also took the time to explain the superior carpet cleaning technology that Zerorez uses. The excellent results show it! Much better than I anticipated considering how soiled the carpets were. The other carpet maintenance tips that he gave us, that we can do on our own, will be very helpful in the future as well.
I don't expect to use any other company for carpet cleaing going forward.
The technician Jarom was very good!
You get my carpet clean without leaving a residue.