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based on 34256 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
we like the outcome
The price in the end was very expensive! The person who cleaned our carpets was kind knowledgable did a great job and was fast. We appreciate him and give him and A plus!
Very easy to set up. I even had same day service. Adam was friendly and did a great job. I am very happy with the outcome.
No chemicals, the employee was very friendly, respectful,and did a good job
Good services and clear on wat they said, explaing you.
Friendly looks really good thanks for your work
Rick N. was an excellent service person. He explained the cleaning procedure and your product. Our carpets look great and he provided excellent service!
Good service however my only complaint is that when you call for an appointment it is a ten day wait.
Chris was very kmowledgable, hard working and did an excellant job.
No chemicals
How it leaves the carpet
Ask about specific areas/spots that might need extra attention before service is begun.
Zerorez was able to remove stains other carpet cleaners were unable to remove. I am amazed how great my carpet looks!
I don't feel that my carpets were cleaned as well as a traditional carpet cleaning service.
my carpet looks great !
Very knowledgeable and professional technician
We appreciate the manner that the work is done. Very good operator and concern about household belongings(orange guards.). Thanks again. Mason did a fine job when he was here.
The carpet is clean and stays clean for a very long time. There does not seem to be any residue to collect traffic dirt.
I liked that you don't use soaps that leave residue. He took alot of time making sure it was clean instead of rushing through it. And explained how it all works.
They are fast and do a great job!
Good Service.
No residue. No soap.
Seems to be doing mostly good. I am worried Chris got in a hurry. When I went to sweep the floor next to the carpet a lot of wet dirt came with it. I feel if he spent more time there was additional dirt to clean up. The carpets were very dirty and they do look better.
Carpets always are cleaner than any other company I have ever hired .
I don't know. This is the first time I have hired a carpet cleaner, so I have no basis of comparison. The service was timely, thorough, and convenient for me, but I don't know how it would compare to another carpet cleaning service.
Isaias was awesome. Very personable, respectful, and provided great customer service.
The carpet is a shade or two brighter. Well done.
No chemical...that is the most important part. I have always used non-chemical carpet clearners. I was very impressed with your company. Especially being in touch on when to expect you and confirm.
Our Technician , Angelo, was very nice and considerate. The carpets are clean. No sticky residue. I felt that Angelo was eager to do his best to give us a good rate for the service. Very satisfied customer. A neighbor called when she saw your truck in front of our house and she asked if I would recommend your service. I said yes. She said she would call and get an appointment. The same thing happened the last time you cleaned our carpets, but it was a different neighbor.
Our service technician was first class, he explained the process and was very efficient in performing the job. We are very satisfied with the results.