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based on 33435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The office made a mix up on the day they were supposed to come.
I loved how the carpet wasn't left so wet. I also liked how great the tile grout looked. The young man was awesome and very professional . I think his name was Tyler.
Alfredo was aweesome and did such a great job cleaning our carpets. Loved the end result. Looked great!
The technician was great. I will be requesting him going forward.
I like how quickly you can walk on the carpet after the cleaning. I also like how quickly it takes. Tyler was very helpful and did a great job.
Nice guy. Good job. :)
There are still a few spots on my carpet. I sure wish they were all gone.
Your technician, Jase, was awesome. Very personable and did great work. I had another company do this very same carpet a few months ago, and the results didn't even come close. Everything you did was far superior to what I got from the other guys.
The milk spill which we called to have clean still smells like sour milk. We would like to have a more experienced technician treat it please.
Everything seems to be nice so far. I liked how much quicker the carpet dried, than steamcleaning.
The technician was hurried and went over the carpet quickly with very little contact time between the vacuum head that was releasing the empowered water (and suctioning it back up). The carpets were wet until the next day. Total time spent in my home cleaning was under 2 hours for a $700 job. The technician initially didnt give me the online special (even though I had booked online) and when pointed out did honor it so the price decreased to $654. I was expecting a more thorough cleaning and overall felt like the objective was to get as much money out of the customer as possible.
The carpet feels so wonderful after it has been cleaned. We appreciate the friendly and congenial service people. Service is fast and friendly. Carpet dries quickly.
Make sure it is clean on the first visit.
Very friendly service person
Well. I had signed up for $125.00 service. Once the technician had inspected the areas he had asked if i wanted the stains in 2 rooms removed. I replied yes . But Zerorez had cleaned the carpets 2 times since the stains occurred and they were still there. The technician stated with a new system he could remove all the stains but out would cost about $400.00 . I agreed and made it known that i would pay that maybe amount only if the stains were removed. After he completed he had stated that even though the appear to be there now that by morning . Would be gone. Actually. Since the carpet is cleaner the stains look worse. The stains are still there and I would much appreciate the extra money I paid to . Returned. I agreed to a cleaning then made a . Deal. excessive amount to have to stains remove. I was guaranteed that they would be removed. I guaranteed I would pay if they were removed. They look worse
The carpet looks really good and it dries quickly
The guy was very polite and explained everything. He worked quickly but did a amazing job. He had me check everything to make sure that I was satisfied.
My carpet and tile became very clean, I was amazed! Better than I thought they would. It had been a long time since having my carpets cleaned and I had never had my tile professionally cleaned. I loved how fast the dried! I was also very impressed with Angelo! He was a VERY hard worker and very professional. I couldn't believe he was only 20.
We have white carpet over 10 years old. Zerorez was able to restore it to almost new condition Technician was courteous and very efficient
Your technicians did a good job.
The people were very knoledgabl and professional They gave information and were not pushy to sell other products and services
Details. I got my tile cleaned and along the edge of the whole kitchen about 1" out from the wall was still dirty. The front room has a closet and he didn't open the closet to clean the carpet that leads into it which you can see even with the door shut. So just finishing with the details would improve the service.
Technician was very knowledgeable and I was very pleased with how clean my carpet was. Price wasn't bad either. Definitely my go to place now for carpet cleaning.
Efficient, friendly, up-front communication
You didn't want to move furniture
I always like the technicians you send. They all seem so nice. My carpets look great .
my carpets and floors are very clean and fresh. No leftovers!
Dried fast and was really clean. very impressed.
Pet treatment, courteous and knowledgeable employees, carpets aren't stuff after treatment
I love the way my carpet looks and feels!!!