Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 16, 2014 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

The serviceman was polite, courteous, and knowledgeable. We were impressed with his skills. We will definitely use Zerorez again.

Report a concern   February 16, 2014 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

our carpets look great. drying time is nice

Report a concern   February 16, 2014 — Rated 8 out of 10 by A.B. Zerorez Salt Lake City
What could we do to improve?

Carpet took a very long time to dry, still wet in one room in the am. I had the heat up high until bed. The guys were really nice and the carpet looks great.

Report a concern   February 16, 2014 — Rated 10 out of 10 by Ember Benedict Zerorez Salt Lake City
What do you like about our products and services?

You cleaned my dryer vent. The young man was so helpful and went above and beyond to make sure it was clean and functioning properly. He even offered to deep clean my carpets while he was here ( I had mentioned how they really needed it) unfortunately he ran out of time. I was very impressed.

Report a concern   February 16, 2014 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Besides doing a good and thorough job, the service provider was very professional and knowledgable. He never seemed rushed and always and clearly answered my questions.

Report a concern   February 16, 2014 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

The service man was professional and informative. Very nice and even though he was working late he didn't seem to be a huge rush. He did an awesome job. I will be calling back to set up another appointment and I will be asking for the same service guy again.

Report a concern   February 16, 2014 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that you do not use harsh chemicals

Report a concern   February 16, 2014 — Rated 9 out of 10 by Chip Romney Zerorez Salt Lake City
What do you like about our products and services?

Friendly service.

Report a concern   February 15, 2014 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

quality of service

Report a concern   February 15, 2014 — Rated 9 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked better. The products smelled good. There seemed to be a mix up with the time, but it all worked out.

Report a concern   February 15, 2014 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Chemical free, doesn't soak the carpet, clean scent without being overpowering

Report a concern   February 15, 2014 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks great - the cleaning man was efficient and friendly and the scheduling was simple and quick.

Report a concern   February 15, 2014 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

You were on time. Associate was very good at explaining product and working to get me the best deal on extra's. Love the fact that your associate wore booties to walk around house.

Report a concern   February 15, 2014 — Rated 10 out of 10 by H.M. Zerorez Salt Lake City
What do you like about our products and services?

Efficient service, friendly and knowledgable team, fast-drying method, no odor left behind.

Report a concern   February 14, 2014 — Rated 9 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Timely, and beer professional.

Report a concern   February 14, 2014 — Rated 9 out of 10 by R.F. Zerorez Salt Lake City
What do you like about our products and services?

You come when you say you will. You do a very professional job, are neat and tidy and clean up nicely when you are done. You answer my questions, even dumb ones.

Report a concern   February 14, 2014 — Rated 5 out of 10 by J.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Carpet stayed wet too long

Report a concern   February 14, 2014 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

we LOVED Michael. He has been the best thus far. Very knowledgable

Report a concern   February 14, 2014 — Rated 10 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

friendly, thorough, prompt

Report a concern   February 14, 2014 — Rated 10 out of 10 by N.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets and tile look so clean! Loved it

Report a concern   February 13, 2014 — Rated 9 out of 10 by B.B.B. Zerorez Salt Lake City
What do you like about our products and services?

Professional and carpets are clean.

Report a concern   February 13, 2014 — Rated 8 out of 10 by F.O.V. Zerorez Salt Lake City
What could we do to improve?

Your scheduling could be considerably better.

Report a concern   February 13, 2014 — Rated 10 out of 10 by Karen Geertsen Zerorez Salt Lake City
What do you like about our products and services?

Very polite young men. Left my home clean and smelling nice. Got out several deep stains. Her happy with results .

Report a concern   February 13, 2014 — Rated 10 out of 10 by Betty Seaver Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, quick clean your people are so careful and do such a good job.

Report a concern   February 13, 2014 — Rated 7 out of 10 by S.C. Zerorez Salt Lake City
What could we do to improve?

help carpet dry faster

Report a concern   February 13, 2014 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

How clean my carpets are. It was easy to schedule on line. Technician was nice and listened to my requests.

Report a concern   February 13, 2014 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

This particular service call was a 911 from me. I opened a cartridge of BLACK ink jet to replace the empty one in our printer. I turned the replacement cartridge the wrong way and had black ink spots on my carpet. I called Zerorez, the company I used last spring to clean all carpets in the house. This was 3:30 in the afternoon. The dispatcher said she could have a technician out to my house between 3:00-7:00pm that evening. I was thrilled for the immediate response. As it got closer to 7:00 I received a call from Eddy Vidro the tech saying he was on his way but it would be after 7:00 pm before he could get here. At 7:15 Eddy rolled in, I was so glad to see him. He was very pleasant and kind, and within 15 minutes the spots were gone. He was the best of the best. I’ll be calling them back for the spring cleaning of the entire house and some upholstery.

My Mother referred this company to me last year; she was so pleased with their work and the zerorez guarantee.

Eddy – fantastic job! Thank you!

Report a concern   February 13, 2014 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

The techs are very prompt and really good at calling when the are on the way . The carpet dries really fast . And you have GOOD DEALS!

Report a concern   February 13, 2014 — Rated 7 out of 10 by S.C. Zerorez Salt Lake City
What could we do to improve?

Do a better job of rinsing the cleaner off the tile. Our carpets were still wet the next day, too.

Report a concern   February 13, 2014 — Rated 10 out of 10 by Marla Allen Zerorez Salt Lake City
What do you like about our products and services?

The job is well done and it last alot longer than other Cleaners I have used


Privacy Policy