What our clients think of us!

My carpets look and feel amazing
Thank you for taking such great care of my home

The carpet was very wet after the man left. I have a couple spots that still have stains. The guy that came out was super nice. I just had heard so many good things about Zerorez that I was a bit disappointed

I love the result of no residue left in my carpets. They stay cleaner, longer.

Customer service was great. The tech was on time and was good about explaining the procedure. He was in and out within the hour. My carpets are back to their original beige color!

The carpet looked amazing. It looks even better than the last time Zerorez came out. Although I wasn't there, my husband said the person who came was very good and pleasant. Thanks.

My carpets always look great after a service AND stay looking good for months!

I like that when using it, you aren't leaving a soap residue.

The tech was wonderful! I think I'm just not a fan of carpet cleaning. There were 3-4 black "gooey" spots in each of my children's bedrooms 1/2 the size of a dime that I was anxious to have removed. But they didn't come out. So while the carpet may be cleaner over all, since those 7 spots are still here I'm a bit annoyed. Probably just not able to be done. And I got my tile cleaned. Boy does it look amazing. I specifically said, "as long as the solution doesn't ruin my brand new knotty alder cabinets I had installed 3 months ago then do it." Sure enough the bottom 2 inches of the end cabinet that is out in the open was completely eaten away and stained a different color. So bugged by this. Wasn't worth the amazing tile to have my brand new professionally installed cabinets ruined. I have pictures of the cabinet taken that day and the black spots if interested. The tech was great. Polite. Happy. Timely. Clean. So comfortable to have in my home. Hard working. Diligent. Just sad about the cabinet. And I realized that perhaps my black carpet spots are just not carpet cleaning worthy. The vomit came out great and about a 1/3 of the candle wax did too. Hooray! Thanks.

The quality of the people hired by Zerorez
The thoroughness of the cleaning
Having seen the before and after results of being cleaned, I know the Zerorez method works and works well.

I like that there aren't chemicals in my carpet and that the carpet stays clean for a long time.

I love how great our carpet and slate floors look after having them cleaned. They staff wonderful team members that will go above and beyond. Zerorez rocks!

After coming out the 2nd time after creating stripes of clean and dirty in the carpet, the stripes still remain, and a new stain that wasn't there before, having to wait all day for both times and having the rooms empty of furniture for a week waiting to get the carpets cleaned properly they still are not clean.

Your service man was fantastic. But your office help is terrible. I waited forever for my call to be answered. Someone was to call me the next day. He never did. Customer service 😡

Quick service, looked clean and like new. Left no mess. Nice guy.

professional, friendly service and effective tecgnology.

chris sorenson came out to our house, and he was very helpful. A pleasure to work with

I like the feeling of no residue left over when it's dry the most. Politeness and professionalism of technicians is also a positive factor.

Your company made sure I was 100% satisfied! My very worn carpet looks beautiful and even cleaned pet stains.

No soap

Your truck was parked on the street next to the curb. The generator exhaust or the vehicle exhaust that runs during the operation burned and killed a large area on the island lawn between the sidewalk and curb. Very disappointing. Had out of town friends coming to town and had this big brown/ gray area. Carpet cleaning was OK. Carpet is older but a few areas could have had more attention. Stairs to the upstairs we'd so wet it took 2 1/2 days to dry.
Thanks. Name removed

The carpet still looks clean after the carpets dry. I had my kitchen tile cleaned this time and the grout looks amazing. I need to get the other half cleaned now.

Carpet looks great and people were professional

The actual service was great but that evening brown areas appeared on the carpet and are still there,along the carpet look dirty. I took pics because I was so dissappointed. I don't know, what can u do?

Very friendly, quick, great clean, and price ended up being better than anticipated. Felt like I got a good deal. Thx

The carpet is CLEAN--the people (all except for the time you did my own house) are on time, courteous and careful with the job.

The carpet was cleaned throughly and quickly.

Joseph was very detailed in his explaination and cleaning. He wanted to make sure we were happy with the service and was on time. The carpets were cleaned and dried quickly. He was polite and professional. I would use and recommend zerorez in the future.

Your employee that came to my house on Saturday July 11, 2015 was very detail oriented and did a fantastic job. He was very polite and took pains to make sure every thing was perfect.
I have used Zerorez for many years.
Thank you for the honest employee.
First name removed

The guy was nice and kept me updated as to how things were going and and estimate on how much longer it would be.

The early "heads up we're coming" was helpful. The tech showed up on time, was very pleasant, did a great job and was frank and honest on what I could or may not expect from the experience. The results were to my satisfaction. Thanks.