Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33455 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2015 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

I like that there are no chemicals used in the cleaning process, and that the carpets look great.

Report a concern   June 11, 2015 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

I love the efficiency. I love how clean my home feels. I haven't met a technician that didn't do a great job.

Report a concern   June 11, 2015 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Chris was great!

Report a concern   June 11, 2015 — Rated 10 out of 10 by D.A.M. Zerorez Salt Lake City
What do you like about our products and services?

Quality Work. Technician was amazing and the service was fast. Thanks guys

Report a concern   June 11, 2015 — Rated 10 out of 10 by Joye Cluff Zerorez Salt Lake City
What do you like about our products and services?

Free of chemicals and professional work.

Report a concern   June 11, 2015 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

he was very efficient and did a good job. he was on time and finished fast.

Report a concern   June 11, 2015 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

I like that all the soap is washed out. I like the high tempature cleaning. I liked that the tech. was so personable and educational about the carpet and proceedures.

Report a concern   June 11, 2015 — Rated 4 out of 10 by E.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

After the carpet had dried, there are several spots that are still there. I was very disappointed. The serviceman did inform me there are some spots that they can't clean up.

Report a concern   June 11, 2015 — Rated 10 out of 10 by Sonia Williams Zerorez Salt Lake City
What do you like about our products and services?

I really like how you made sure that I being the customer was happy with everything that was happening in my home. Plus the pet cleaning for my carpet was perfect! Will differently be using you again.

Report a concern   June 11, 2015 — Rated 5 out of 10 by K.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The spots on our carpets were all still visible. We would live to have someone get them clean.

Report a concern   June 10, 2015 — Rated 10 out of 10 by R.K.J. Zerorez Salt Lake City
What do you like about our products and services?

I like your methods.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Annette VanWagenen Zerorez Salt Lake City
What do you like about our products and services?

Chris was an amazing tile cleaner. I would give him a 10+. After experiencing the disappointment of the first cleaning, I thought the floors were doomed to have stained, brown grout. Chris took the challenge and amazingly, the floors look just like KSL promised: brand new again. He spent the same amount of time redoing my floor as the preceding guy took cleaning the floor and five carpeted areas. (3 hours.) I highly recommend him.

Report a concern   June 10, 2015 — Rated 9 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked great.

Report a concern   June 10, 2015 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

That there is no soap used. My carpet stays clean for a long time.

Report a concern   June 10, 2015 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Professional quality service that really is clean and fresh.

Report a concern   June 10, 2015 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I heard about Zerorez when I first moved to Utah in 1996. One of the owners at that time was on KSL and told about the products used. I have used your company all except one time and have been very satisfied.

Report a concern   June 10, 2015 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

The young man who came was a very hard worker and was polite.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Raquel Jorgensen Zerorez Salt Lake City
What do you like about our products and services?

Friendly Technician who explained everything fantastically. I feel that he took very good care of my house and didn't beat my walls at all. :)

Report a concern   June 10, 2015 — Rated 9 out of 10 by Sean Skanchy Zerorez Salt Lake City
What do you like about our products and services?

Andrew showed up on time,did a very thorough job, and left the carpets looking great.

Report a concern   June 10, 2015 — Rated 9 out of 10 by DeeAnn Gibson Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks better than it has in years. The technician worked to make me happy and was very careful to do a good job.

Report a concern   June 9, 2015 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Quality & service as always! Andrew was great again!
Question: Did Andrew remember to clean the tile in the upstairs bathroom for 3813 S. Pavant Drive on Saturday, 6/06?

Report a concern   June 9, 2015 — Rated 9 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were clean!

Report a concern   June 9, 2015 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

No shampoo

Report a concern   June 9, 2015 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The empowered water, and attention to detail.

Report a concern   June 8, 2015 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great and smell great

Report a concern   June 8, 2015 — Rated 0 out of 10 by T.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid $350 extra for the pet treatment on my carpet. The room smells like cleaner mixed with pee. The carpet smells worse than it did before. I feel like it was a huge waste of money and didn't fix the problem at all. The actual stain is gone but it now smells worse than ever. Definitely wouldn't do this again or recommend this to a friend to use.

Report a concern   June 8, 2015 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service tech
Carpet feels softer

Report a concern   June 8, 2015 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

The associate that came to our house was friendly and did a great job.

Report a concern   June 8, 2015 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and quick

Report a concern   June 8, 2015 — Rated 10 out of 10 by Judy. Thimakis Zerorez Salt Lake City
What do you like about our products and services?

Great job, carpet like new. Your technician was professional and did a great job.


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