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based on 33458 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything, top quality services very informative. Love the products being natural and safe. My carpets look and feel new as I want the best products in my home.
Fewer chemicals than other carpet cleaning services. Carpets don't dry stiff like other companies.
Timely, efficient, no upsell pressure.
Nontoxic cleaning. Yay! Also, the young man who came to our house was extremely professional and respectful.
The clean water and the nice smell when it was finished.
Good service and seems to have worked
Not a heavy chemical cleaning and environmentally positive.
Our carpet looks awesome! Great service as well! Thanks so much.
Carpet looks great! Dried fast
My special needs daughter had urinated all over the carpet in the bonus room. I was horrified when I saw the carpet with the technicians black light. They were able to completely remove the urine. The room finally smells fresh and clean!
The technicians were very knowledgable and shared that knowledge with me. I was also amazed at how they were able to get a very old stain out of the carpet on a high traffic spot.
Please refer to the first survey that was completed. Thanks.
Friendly employee who worked hard.
great service Carpet always looks better after you finish
The carpet and tile were done every clean and quick. The person that did it was very good and gave us all the information .
Stairs did not look very good
There seems to be less residue and build up over time and use. The technicians work quickly and stay on task.
I like how clean everything is when you finish.
I appreciate that Zerorez is willing to listen to the customer and take care of their cleaning needs.
I reserved August 7th at 9:00 online. I took time off work to be here.
No one showed up and when I called I was told it was for July 7th!
NOT pleased.
I have tried a lot of other companies that clean carpets and Zerorez is the best!!!
Zerorez staff needs to verify with customers time slots instead of just giving the date (w/o time) since it doesn't take the whole 8 hrs to clean each home. It's a courtesy to give customer a call one or two days prior the appointment date. Customers are busy, too.
Very thorough job. The gentleman was even able to eliminate some black ink spots from the carpet in my office!
I wasn't home - but technician did an excellent job.
The one issue I have is because I was doing two jobs - I asked to have the tile cleaned in my personal home. That message wasn't relayed to the technician so he asked my son-in-law (who was home) and Brook decided it should be at the other home. I was disappointed - but not really that frustrated.
Your technician was professional and hardworking.
It works!
online booking, good communication, open schedule at late notice, clean carpets, nice and informative techs
Professional and on time. Quality workmanship.
how good yor people are and how good my carpet looks after
The technicians were on time. They used a fan to encourage the drying process and carpets look good so far!