What our clients think of us!

The carpets were very clean and didn't take very long.

Arrived on time; cleaned all carpet areas very well. My only negative comment is how wet the carpet was afterwards and it stayed fairly wet for 2 days. That seemed like a long time to be wet. But the service and the technician were great. Thanks.

Carpet cleans up so well. And also dries pretty quickly compared to other carpet cleaning companies. Customer service is awesome. Friendly on the phone and great tech guy.

MY CARPETS LOOK FANTASTIC AFTER THE SERVICE AND THE TECH EXPLAINS CERTAIN QUESTIONS. THEY ARE ALWAYS POLITE.

Your cleaning method is the best. Your service people are helpful and friendly and discuss all cleaning options without pressure. Our carpets always look beautiful after a cleaning and stay that way much longer than other methods we've tried.

Rees got my rust stains out of my carpet. They look beautiful! I like the MicroSeal 7-yr warranty!

Cory was awesome! Explained the benefits of the service and totally removed the orders left over from 5 kids having the flu! Very professional and my youngest kids napped through the service!

good service

Zerorez has been in my home approx 7 times to clean during the exit of my basement tenant. They have always been professional and stayed on task until completion. I seek out Zerorez because of their consistency and professionalism. I like the fact that they leave very little residue and it dries quickly. Thanks,
Joel Ellowitz

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That you were on time and that the carpets were cleaned well.

Your technician was very personal, professional, and extremely courteous.

My carpet looks almost good as new!

Your people are on time, friendly, and they do a great job and clean up after themselves.

Professional staff! Great job!

They worked and your tech was on time.

your service guys are all really great - nice and friendly and effecient.
Your phone answering service is terrible.

Quick, efficient, clean

My carpets come clean and stay clean for a lot longer than when I use other companies. The technicians are very friendly

Most of the bigger stains are gone, but I can still see the darkness of the higher traffic areas. I don't feel like any of that was taken out with the cleaning

environmentally friendly

When I call to have a room re-done.... Not able to get on the "schedule" for 3-4 days ... ??? I just paid A LOT of $$ and was not pleased with only 1 of the rooms.... My main room though - so pretty important!! Have used you for a few years now!! This current cleaning my main from room was not thoroughly cleaned... the dirt in the high traffic area is still really visible. This year they were not any worse than they have been in the past?? I've had the protectant applied each visit - and it usually all comes out??

A friend of mine just had her entire house carpet cleaned (about the same area that I had done for $99 special.... I expressed that I had been happy with you guys in the past - so I was going to stick with you! I was disappointed when my front room didn't look Great (as it has in the past), but that wasn't a huge issue, cuz I knew you would come back and fix it... the BIGGEST issue - is how long I have to wait???? NOT OK!! IF you mess up - PLEASE FIX YOUR PROBLEM ASAP!! My furniture was a pain in the butt to move, I can't live with it in my kitchen for 4 DAYS? So now I have to move it AGAIN??? I'm so annoyed now!!!! Really - I feel that an employee could have stayed a minute later the next day or gone in early to fix my front room... a tiny area - probably 20 minutes?? I know the schedule was "Full" but honestly??? I've been loyal and just paid you $400... why couldn't you squish me in ??

SO BUGGED!!!!!
Name removed

p.s. The gentleman I spoke with on the phone to complain too - VERY NICE !! and was great on the phone - I just wish someone would have made it happen yesterday....

It cleans very well, gets the stains out and leaves no soapy residue to collect dirt.

I had a problem with my appt- i asked for morning n the tech didnt show up until 2:30. However they did give me a discount

Friendly worker. Very polite. On time. Did a wonderful job. Removed a nasty spot.

Friendly techs. Visible results and fast service.

Actually just putting water into the rug doesn't take out all the dirt. It did take a lot out but some places were not touched at all and we used our steamer to take them out. The young man did his job well, except for some places not touched, and he did work hard in doing it. He was kind, and helpful, and very nice. We own the house with the upstairs and downstairs apt and it did cost us $300, but the upstairs didn't make the occupant completely happy and the young man told me when he was all through that he had taken a bottle of water as no one was there and I told him I know she would have given it to him.
Once, the person before you came to clean our carpets they just poured soap into the carpets and left it. In their minds their way of cleaning was best because it would somehow just go away by itself taking the dirt with them. That was a huge waste of money too.
Now, your young man did get dirt out and our carpets are old, but I think there must be a better way of doing it and other people have told me they were not at all happy with Zerorez and how the carpets cleaned up.
You are wonderful people wanting to do the best you can and we appreciate your efforts but we are told and believe that there is a better way to get the dirt out. We will try.
I am sorry if this disappoints you because I do feel you truly care as a company. Doug Wright talks about you on his show every day so we thought we would try it. Because of him we tried. Good luck with your company and I hope it works really well for others.

It does a good job

What both my wife and I like was the professionalism that was exhibited while we were having our carpets cleaned. In addition my wife and I loved the results. Keep up the great work.

P.S. Sorry that we forgot the name of the person who did our rugs. When we do this again in the next few months we would like to have him back!

cleans great