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based on 33961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
prompt, courteous, knowledgeable, task oriented, friendly, and the product works as well
Your technician was very knowledgeable about fibers and textiles, pointing out the risks involved with cleaning our old couch, which we elected not to do. He and his assistant were careful not to track dirt into our house, coming in from the van which was parked in the street. Results were great, and we will have you return next year.
Great customer service. Always positive. Techs always arrive on time as scheduled. They're friendly, quick workers and always do a great job. My carpets always look great after they're finished. Great prices. Thanks Zerorez
Carpets look nice and dry fast!
Rees was so kind and patient with us. He explained things throughly and made sure we were happy with what was happening.
Quick, clean, and dried fairly quickly
We have been a Zerorez customer for years because no one else has the ability to clean carpets like they do. We do recommend them all the time. Best there is.
Reliable and show up on time! I like that the cleaning doesn't smell like chemicals or other undesirable scents.
The fellow doing the cleaning was very thorough and although my carpet is old, it looks and smells clean. I trust Zerorez
The service I received from the technician was great. He knew what he was talking about and did a great job. My carpets looked amazing after he was done.
knowledgable friendly efficient technicians. chemical free products.
The fact that you don't use soap to clean.
My mom had her carpets cleaned two days ago. The carpets were a wreck, my mom had an accident and there were several areas that had been stained with blood. My mom was so upset with what had happened to her carpets.
Then Austin from Zerorez showed up. Austin was so kind and professional. Austin did an amazing job. My mom was so happy with her carpets, she told me "now I can relax".
Thank you so much for making my mom happy.
The products do not have a strong smell and they leave the carpet nice and clean.
I feel like my carpets are really clean when I have zerorez clean them. It also doesn't take my carpet days to dry!
The Carpet looked very clean and was dry in about 2-3 hours. By the next morning my house smelled clean and fresh. Considering we have 4 dogs , zerorez did an outstanding job.
We have used your services exclusively. We always recommend Zerorez
I think your process is better than others and your people are great!
I like that there is no residue
No soap residue
Technician was wonderful! He did a great job
Quality
The tech was very informative and professional
He worked so very fast, efficient it was amazing!
Quick & Friendly Service. Carpet looked cleaner.
I feel that your process is very good. Your techs have always been very friendly and concerned about doing a good job.
You got my carpets so clean Especially compared to other cleaners we have used.
Quick drying times. Clean carpet. Clean grout without breaking my back.
Always do an outstanding job and extremely friendly.
First time you cleaned carpet looked worse than when you started. Came a second time and there is improvement, however as carpet dries the stain returns. Carpet cleaner stated it was wicking up dirt from the carpet padding (contradicting the claims made on your website that dirt is not wicked back u)

The carpet really gets clean and stays looking clean many times longer than with the service I previously used for 30+ years.