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based on 33757 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, appreciate his help with questions and teaching us about Zerorez.
The customer service from out technician. He took the time to do a good job and get all areas cleaned!
You're the best carpet cleaning service available. I have tried many and your system cleans the best. Our carpets always look so clean and feel good when the job is completed.
Juan Lopez was very pleasant to have in our home and he does an excellent job. Would have him back again.
Very professional, reliable and prompt!
I like the concept of no chemicals and hope to be a repeat customer.
The cleanliness and concept of high ph water... And the technicians were very professional and respectful. I also appreciate them not trying to upsell me on more carpet areas and sticking to the agreed upon price. It was all very fair and well done.
Non toxic but still cleans well
NO CHEMICAL SMELL,DRIES RATHER QUICKLY, PERSONABLE AND TIDY TECHNICIANS.
We like the fact that no soap was used to clean the carpet and the protectent. Your men were very friendly and did an excellent job. The results were very good. We do have one place that still looks a little dirty in a main walkway. Don't make a special trip but if you are in the area, we wouldn't mind having someone take a look at it.
Thank you.
I like that my carpets look so good when your company cleans them. Your people are nice and helpful and I trust what they tell me. I appreciate the feeling of "extra" help.
Thank you.
The technician was professional, on time and did a fret job cleaning the carpets..
Good communication and good outcome. Technician was courteous and knowledgeable.
Best carpet cleaning ever the technician was very good and professional. On time, hard working, clean cut.
The carpet cleaning was for my mothers house, and she felt like she would ask the technician to go a little further under the bed with the wand and he would just look at her and gave her a smirk and not do it! I saw the carpets myself the next day and they we're a little bit cleaner but in the high traffic areas they were still dirty! My mother got on her hands and knees and clean more herself! For the money my mother paid, I and my mother didn't think it was worth it! My father is very ill and has had lots of accidents in the home we don't fill like the carpet is very clean. We have had better luck with are other carpet person who only charges my mother a 110.00 dollars for the same type of cleaning that your company did! It's not a very big home, plus he was so late getting there from his other job! The only plus was that the carpets dried in a day or so that's it! Probably won't use you again! Name removed
I am still waiting to see how well my carpet stays clean. I do wish you would have scheduled my cleaner to come earlier in the day. He was here until 9 pm too late. You knew I had a lot to clean I told you when I made the appointment
The service was fantastic! Very knowledgeable and helpful! He was also considerate to cover his shoes and was just all around careful with our belongings.
Fresh smell and dried quick
How clean they got my carpets that were really dirty. I like the gentleman who did the cleaning. I liked that if he had to do outside he slipped the plastic shoes he was wearing and when he came back in he slipped them back on. I really enjoyed the man who did the cleaning. And he was fast!
Friendly, timely, don't wear down the carpet fibers
The floor looks great. I want to have Ricardo Fernandez come again.
The tech worked hard, did the best job he could to get our carpets cleaned. I really like the tile grout cleaning job! It is nice to have a representative from you company who knows what he is doing, cares about doing a good job and is there to service clients.
The quality of cleaning is very good.
The worn areas cleaned up pretty well.
They really work.
The service rep was outstanding! The customer service was wonderful and my carpets actually look great.
Several stains including darkening of the carpet in doorways were not removed... not even lightened.
Use of special water
Professionalism of the technician.
Quality of the service.
Carpet and tile look fantastic!
no soap, always friendly employees & can get out stubborn stains