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based on 33762 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets are cleaned well and your employees are very friendly and knowledgeable.
It's easy to get an appointment. My carpets always come out looking nice!
No stickiness left on carpets. Courteous & competent technicians. Good customer service. You do seem to be having trouble with your phones (had reception issues on several calls). Hope you can fix that.
Lots of phone contact as to when the tech would show up or call with updates. Very professional. Our carpets looks awesome! We especially love the fact that there is no chemical residue.
very clean and took care of my house and carpets are real clean
Clean and efficient. Friendly and efficient technicians.
Find a way to
Keep your hoses from zipping around the corners of stuff and taking off paint and finish
We have two spots that actually look worse on an area rug and a few spots this time around that were very wet and have almost a crunchy feel.
How clean the carpets are after zerorez has been to my house
The service was fast and high traffic areas came really clean.
We spent over two hundred dollars and the carpet looks worse than before we started. Not happy.
My carpet is always so clean after zerorez comes! No soap left, no dirt.
The technician was helpful and did a great job. The truck broke down and was late but the technician handled it well. It took longer than I thought to dry.
Angelo did a super job!
I like that you don't use soaps to clean the carpet.
Great product.
no soap & fast dry
Carpet gets really clean. Really liked the technician. He was knowledgeable and friendly
You do a good job at what you do. My carpets always look amazing after they are cleaned.
Reliable, polite, always do a great job.
I was pleased with the results.
Service was great and it turned out to be cheaper than the original estimate. Really impressed with their work.
I have never gotten a receipt for the work done. Noah was very friendly and efficient and said I should receive my receipt within a short time. Each day I have looked for it after paying with my debit card, and never did get one. If I missed it, please forgive me.
Great job on the carpet
I like the careful cleaning and protecting. And I appreciate the helpful technitians.
I was so impressed by everything. I already knew I was happy about the product but I was thrilled with how quickly they could get me on the schedule and felt like the technician was so friendly and informative.
the results are fantastic
I didn't receive a phone call before the Zerorez guy came knocking at my door so I was not ready...he was there much earlier than what the tech told me I should have received the phone call.
I have always been impressed and very satisfied with your products and service.