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based on 33498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What I like is that there is no chemical smell and that the carpets and upholestry dried without the sticky feel to them.
Love how clean the carpet looks and how soft it feels after.
Great staff. Quick service. They did a good job, even on our worn carpet.
On time, didn't take very long, service people were friendly and asked if I was OK with the job while they were doing it so I could ask them to go back if necessary. But they were thorough and didn't need them to go back and fix anything. I like that it dies quickly with no chemical smell or residue.
Encountered a few problems scheduling but they figured it out.
Prompt and efficient
That there are no chemicals
It's quick and it cleaned my carpets very well. Wonderful technician!
You always do a great job of getting spots out of the carpets.
Put Teflon tape or a small rubber strip on the face and sides of the cleaning head to reduce the likelihood of scratching baseboards. The technician was constantly smacking the baseboards and legs of furniture.
The technician was fast and friendly. He did a great job.
professionalism of technician, showed up on time and did a great job cleaning the carpets.
Great technician and quality service
Poor communication, my appointment time was between 12:00 & 2:00, tech didn't show until 4:15, waited all day
I would like to have known before about the grout painting and the cost. I am very happy with the results.
Your process
The service really cleaned a dirty carpet from my last renter.
I am confident that the job will be done well and my carpets will have no sticky residue. I love the feel of my carpets after they've been cleaned by zerorez.
I loved the gentleman you sent to us. He was very caring, thorough, and even brought in my garbage can because he knew my husband had been sick. We loved our carpet cleaning experience. Thanks, I'm sorry I can't remember him by name, he filled in when there was a cancellation. We were very pleased.
The cleaners were very thorough and they were very good at protecting my walls, furniture and other flooring while cleaning the carpets.
Quick and very professional
My tile and the grout looks new again. You cannot tell it is 15 years old. The technician was very professional, polite, and he did a wonderful job. I am more than pleased with the outcome. I highly recommend Zerorez for tile cleaning.
High quality service, fantastic results, friendly and considerate technician. Thank you so much!
It was quick and easy to get an appointment, they did a great job and the house smelled great!
Customer service was fantastic!
More attention on area rug carpet edges
Knowledgeable and thorough. Good prices and good service
My carpet looked and felt WONDERFUL after the cleaning! I haven't been this happy with my carpets in years.
Great service and carpets look good.
the dry time was twice as long as what they told me