Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33767 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Jocelyn Meacham Zerorez Salt Lake City
What do you like about our products and services?

How fast it dried!

Report a concern   November 23, 2016 — Rated 10 out of 10 by Debra Harris Zerorez Salt Lake City
What do you like about our products and services?

The tech's, Ben and Jake, were very helpful and did an awesome job!

Report a concern   November 23, 2016 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

I have used Zerorez for many years. They always do a great job.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Raymond Lambert Zerorez Salt Lake City
What do you like about our products and services?

Superb Clean Carpet!

Great technicians. Very professional.

Report a concern   November 23, 2016 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets looked great!!

Report a concern   November 22, 2016 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

Our technician, Eric, was very good. He explained all the pricing to us. He was prompt, told us exactly what he was doing, and did a terrific job! He got out stains that I was sure would be ours forever. I was extremely pleased with him and your processes.

Report a concern   November 22, 2016 — Rated 10 out of 10 by E.H. Zerorez Salt Lake City
What do you like about our products and services?

Everything worked out great! Thank you!!

Report a concern   November 22, 2016 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

No toxins or smelly chemicals; safe for children and pets; looks clean

Report a concern   November 22, 2016 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Extremely impressed with Zerorez. I was able to get a timely appointment just before Thanksgiving. Our technician, JEREMY, was punctual,courteous,and extremely knowledgable in stain removal ,and explained the chemistry behind stain composition and what it takes to remove particular stains. I have pets and I am so impressed that all the pet stains were removed. These are the same stains other carpet cleaners could not remove. My home was left with a fresh ,clean,light orange scent which I loved 😃 I Would highly recomm Zerorez !!!

Report a concern   November 22, 2016 — Rated 9 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Service people were very nice and asked me how the carpets looked after they finished each area. The carpets looked very clean and dried in a good time frame. They also helped me move a couple pieces of furniture.

Report a concern   November 22, 2016 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

We have used zerorez before and have always been very satisfied. We had other companys come and it was a horrible experience. We had some problems with our last visit but Ryan came out and made us very happy customers again -- he was very efficient and explained what he was doing. Your company is very lucky to have people like Ryan and I have to mention Nicki who answers the phone. She was so kind and compassionate and went the extra mile to help us out. You almost lost us. I have two people who are calling to make appointments because of our recommendation - in fact one has already called and made the appointment.

Report a concern   November 22, 2016 — Rated 4 out of 10 by M.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Was given a time between 945 and 11 and my technician didn't come until 130

Report a concern   November 22, 2016 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

our carpet looks clean and no harsh chemicals

Report a concern   November 22, 2016 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great! Roy was exzcellent to work with.

Report a concern   November 22, 2016 — Rated 9 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great. even places that were particularly soiled.

Report a concern   November 22, 2016 — Rated 10 out of 10 by Charles Spence Zerorez Salt Lake City
What do you like about our products and services?

Always do a GREAT job on our carpets!

Report a concern   November 22, 2016 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpet cleaned up very well. Friendly technician.

Report a concern   November 22, 2016 — Rated 10 out of 10 by Jacque Poore Zerorez Salt Lake City
What do you like about our products and services?

I am a designer, and I sold my client on protecting her light colored sectional with micro seal. During delivery, the delivery guys left a dirty, greasy spot on the back of the sofa. They technicians came out and removed the stain. It looks perfect. It was a good advertisement for the micro seal. The stain probably would not have come out if the sectional had not been sprayed.

Report a concern   November 22, 2016 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

Cory Spade your technition did a great job!

Report a concern   November 22, 2016 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

Eric was was professional and did a great job

Report a concern   November 22, 2016 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

great team members and left everything clean

Report a concern   November 22, 2016 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

The floors look great!

Report a concern   November 22, 2016 — Rated 5 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had your company come out last year to clean my couch and was very impressed! This year the person who came out, when spraying the cleaner on my carpet, got spray on my built in cabinets. It's not easy to clean off. I also had to stop him and ask him to not be hit my trim that we recently replaced and freshly painted. He was very nice, but felt like he didn't pay attention to the way he was cleaning. I also have a big chunk of wood that came out of my trim on our bedroom door, probably from hitting it with the cleaning vacuum. My advice would to educate your employee's on being more careful and respectful to other people's home's, while cleaning them.

Report a concern   November 21, 2016 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Jonah was great! He went over the traffic areas & my pizza sauce spot & it looks much better! He made sure to get it as dry as possible before leaving & left a fan to continue the drying. If he would have been our first technician we would have been very happy. I'm glad he was sent out to fix it! Thank you Jonah!! :-)

Report a concern   November 21, 2016 — Rated 6 out of 10 by S.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The last area cleaned, and the dirtiest--the living room--still looks less than expected in some areas. Granted they are high traffic areas, but normally the room looks great after you have cleaned.

Report a concern   November 21, 2016 — Rated 9 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Super service and very helpful employees!

Report a concern   November 21, 2016 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Professional -careful with my home and furnishings. Carpets look clean!

Report a concern   November 20, 2016 — Rated 10 out of 10 by J.O. Zerorez Salt Lake City
What do you like about our products and services?

Fast and quality job.

Report a concern   November 20, 2016 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

The process was efficient and effective in cleaning my carpets. My technician was very considerate of my time crunch and did a great job on my carpets in an efficient way. I look forward to them coming back to do my tile floor.

Report a concern   November 20, 2016 — Rated 10 out of 10 by K.S.B. Zerorez Salt Lake City
What do you like about our products and services?

We have used Zerorez for twenty one years and couldn't be happier with the results.


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