Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2016 — Rated 10 out of 10 by Heather Sucher Zerorez Salt Lake City
What do you like about our products and services?

Good results, not stinky.

Report a concern   October 29, 2016 — Rated 10 out of 10 by Terry Powell' Zerorez Salt Lake City
What do you like about our products and services?

Professional, thorough, friendly!

Report a concern   October 29, 2016 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

It is a professional company and so are the employees.

Report a concern   October 29, 2016 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

The cleaner was very efficient and pleasant.

Report a concern   October 29, 2016 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

Clean, efficient, and friendly.

Report a concern   October 29, 2016 — Rated 10 out of 10 by H.P. Zerorez Salt Lake City
What do you like about our products and services?

I have always just had carpet and tile cleaned and been very happy, however the upholstery cleaning was better than I expected, i was going to toss the chairs, now I'm keeping them they look so fresh and new.

Report a concern   October 28, 2016 — Rated 8 out of 10 by L.C. Zerorez Salt Lake City
What could we do to improve?

One 18 inch by 3 foot strip of carpet was not cleaned at all.

Report a concern   October 28, 2016 — Rated 10 out of 10 by David Cobia Zerorez Salt Lake City
What do you like about our products and services?

This is the 3rd time we have had you clean our carpets. This was the very best and most thorough time. Every time has been good but this last time was the greatest. I hope you reward the fellow that did it. David Cobia

Report a concern   October 28, 2016 — Rated 5 out of 10 by J.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The service was good, but the carpets took a long time to dry, and when they did dry, the floors smelled really bad.

Report a concern   October 28, 2016 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

I like the very experienced technicians and the chemical free products!!

Report a concern   October 28, 2016 — Rated 10 out of 10 by Janell Christensen Zerorez Salt Lake City
What do you like about our products and services?

I love that Zero Rez makes my carpet look new again. It stays clean longer and dries faster. I was so happy with the results of my carpet cleaning this time. The technician
worked really hard and made sure everything was to my satisfactory. There is cheaper prices out there but I am never as satisfied as I am when I use Zero Rez.

Report a concern   October 28, 2016 — Rated 10 out of 10 by M.G.F. Zerorez Salt Lake City
What do you like about our products and services?

Our light colored carpets looked great after cleaning. Eric is efficient, courteous, and thorough in his work ..... a great representative for Zerorez!

Report a concern   October 28, 2016 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

The technician was friendly and polite. I liked that he put corner protectors up. My carpet is clean and bright. And dried so quickly!

Report a concern   October 28, 2016 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

They were very nice and knew what they were doing. Great work. Very satisfied I want them to come again

Report a concern   October 28, 2016 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Best carpet cleaning EVER!!!

Report a concern   October 28, 2016 — Rated 8 out of 10 by R.C. Zerorez Salt Lake City
What could we do to improve?

Friendly staff helps (smile)

Report a concern   October 28, 2016 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

Doesn't leave detergent residue on carpet.

Report a concern   October 28, 2016 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

Good service, cleans carpets really well, great interest in satisfying us as customers. Carpet stays clean longer. Thank you!

Report a concern   October 27, 2016 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

non-residue process. pet odor enzymatic spot treatments. I really like the Solvent Spot Remover.

Report a concern   October 27, 2016 — Rated 6 out of 10 by R.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Make sure to use the machine on high traffic areas. The first tech that came out didn't and left the carpet matted down with more water.

Report a concern   October 27, 2016 — Rated 9 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Excellent Cleaning

Report a concern   October 27, 2016 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly Service and I like that you clean with water. It doesn't leave your carpet feeling hard with soapy residue.

Report a concern   October 27, 2016 — Rated 9 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

The service was thorough. My carpet is very clean, and it was very dirty. I am appreciative.

Report a concern   October 27, 2016 — Rated 6 out of 10 by D.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I understand that not all stains are removable, however we had you come clean because of a new puppy that we have had for a few months. The urine stains have lightened in many areas and is much better than before,however many are still pretty visible. We even paid more for the pet guard and had to pay double as the room was apparently too big to be counted as one room. I just wish the stains had come out more. I am beginning to think the pet guard really didn't do anything...there was not odor to begin with.

Report a concern   October 27, 2016 — Rated 4 out of 10 by J.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You must have over booked the day. My technician was great but he didn't arrive until 5:30 pm. Not good.
Also, whoever made my appointment had my name way wrong and my address incorrect. The tech had to call me to find out where I lived. So not good. When the person called to confirm my appointment I gave them the right name and address but the tech still didn't have the correct info.

Report a concern   October 27, 2016 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

Tech was very knowledgeable and professional

Report a concern   October 26, 2016 — Rated 9 out of 10 by K.D.Z. Zerorez Salt Lake City
What do you like about our products and services?

Very professional. On time. Great job!

Report a concern   October 26, 2016 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

The technician did an amazing job for us. He worked so hard to get the filthy carpets in the home we just purchased looking as good as new. I was shocked. I did not expect them to come clean. They looked fantastic when he was done. We would highly recommend Zerorez to others.

Report a concern   October 26, 2016 — Rated 10 out of 10 by Kelly McTeer Zerorez Salt Lake City
What do you like about our products and services?

I like the friendly employees, the speed of service while maintaining a high quality standard and the follow up and communication from Zerorez. It was an overall great experience!

Report a concern   October 26, 2016 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that the products are non-toxic the guys are very professional and the carpet looks great when you're done!


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