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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was great. Service was great. I like your story about zero residue.
Our technician was very professional and knowledgeable. I would recommend him and Zerorez to all of my friends. My carpet looks amazing!
The technicians were on time and were concerned about their service after they finished. The carpets look beautiful, even the hall where it was very dirty. We were very pleased with the whole experience. It only took about 4 hours for the carpet to dry which is a plus. Thank you for doing a great job.
The fact that it dries quickly snd that workers are efficient and friendly.
It's probably not your problem it's ours but the stain on our new carpet did not come out like we had hoped.
Quick dry time, they could give me a quote over the phone and stuck to it, I like the collecting good for the UT Food Bank.
Fast didn't take long, was on time, before he left he walked with me to make sure it was done to my satisfaction.
Clean, smell clean and feel clean. Dries quickly. Great service!
Clean carpets for a reasonable price. The customer Service is also great.
The technician, Brian, was excellent too!
Thank you!
Spots left on loveseat. I have talked with your representative and have another appointment scheduled to correct the situation. However waiting 2 weeks to get the matter corrected should not be the case. It should be taken care of the next day.
I like that it does not leave a residue of soap. Your service tech were friendly and knowledgeable and work hard and made every effort to get our carpets clean inspire of the fact they are aging.
Excellent service and quality work. We have used you for 12 years and have always been very pleased.
Zerorez is the best!
Quick to respond to appointments and Zerorez utilizes water as a cleaning agent, which works for me because of my high sensitivity to odors.
Efficient easy
The service was great and very polite
No detergents used. Technician used shoe covers. Came early, and did a good job
Even after 24 hours our carpet is still wet. We didn't have any extra pet cleaning or anything done. I called about it this morning and was told someone would bring by a floor fan this afternoon, but it's now 4:30 pm & I haven't heard from anyone yet.
Technician seemed to really know his product, was friendly, and rendered good service.
It was quick and easy and carpet looks good. It also dried fairly quickly.
Thanks!
The tech was quick, did a great job and told me how to take care of everything when he was done.
quick efficient service
I shopped around and your service is about 30% higher than other carpet cleaners. I have tried other services and been happy with their work. So, I am happy with your service, you guys were prompt, pleasant efficient and friendly. You score 100% there, I just think you are over priced. Oh and I don't like the add on fees of water disposal. That should just be in the original quote and not added on. I also don't like up selling.
Our service person was just great!
It was our first time using Zerorez and we would use you again. Corey was friendly and worked really hard.
We have used your service a number of times. Carpets much cleaner. Reese did a great job and very helpful.
Had some soiled stains, but they are still on the carpet after being cleaned. I called the next day, and they will send the same tech out to look at them, bit the carpet just doesn't look "clean".
very happy with the service, they were very polite, so happy the way the carpet looks, dries in good time, was able to put things back the next day. have recommend the cleaning to two friends, thank you.
Have a concrete period for the carpet cleaning. The scheduling is a nightmare. I call and get a time frame, but the time frame is just another call with another time frame. I was supposed to be in the morning and I got to work at 1

very clean carpets