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based on 34297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great agents perfectly done
Quick scheduling response
Professional work with great results.
I just wrote a review and yu can read that. The carpet cleaning was fine although not great. I was told that there was some residual darkening due to wear and tear. This carpet is only one year old. Also, I was not given the special price you were running on tile and grout even though I was not told about any difference between natural versus synthetic stone. I called and spoke to a girl but she never got back to me.
The young woman who came in truck 20 was VERY anxious to help. She really put in the time and effort needed to give us the best job possible. There is some dissatisfaction on part that more stains were not removed, but we doubt that it was her fault. Apparently zerorez is not good at stains. We have used zerorez before, but would probably try a different process next time.
I have a 3700 square foot rental home. 3600 of that is carpet. I pay a little more for Zerorez but they always do an amazing job cleaning the carpet.
Reliable. Cost is reasonable. Friendly staff from the scheduler at the office to the crew who comes. There's nothing to NOT like.
Great and fast service.
You are green.Your employees are polite, efficient, and very hard working. You have my appreciation and respect.
I like the quick dry. I like the quick service. I like how clean I feel you get it.
My carpet and apholstry look really clean and nice fresh scent
I like that after a clean, it is safe for kids! It was done quickly, my carpets look great! I'm very impressed with the young men that came to clean!
I can always get somewhere here within a day or two and they do a great job!
You guys were very professional, friendly, and easy to deal with. Floor looks great!
Very efficient and fast. Upfront with costs and good information after service on how to maintain clean carpet.
Outstanding service and a very thoughtful and thorough employee.
That you don't use soap.
everything
service, pleasant and know what he is doing at such a young age.
Alejandro was on time, polite, and a hard worker. My carpets came cleaner than ever before
Professional. Carpet looks and feels terrific.
The two young men that cleaned our carpet did a great job. They seemed very knowledgeable about the company and why you are the best. I used Chen dry before and I was unhappy. I will definitely be a return customer.
Zerorez always does a great job. We have used them for many years
Quick,friendly and oder less
Our carpet was all trampled down and dirty and Zerorez came and it looks like new again!
I was hoping the carpets would of come out cleaner and the price was much higher then I thought. I asked for scotch guard and I thought it was in my quote but he said I declined which I know I did not. Your employee was great and very nice - I was just disappointed.
There is no residue of soap left. I thought the gentleman who cleaned my carpets did a good job.
Nice guy! Used other carpet cleaner and Zerorez is better.
Im impressed with the young men who came to my home. they were through in explaining the process and my rugs came back looking like new.
the good employees
Nothing - it was great
After I let the carpet dry for a few hours, I went back and looked at the carpet. In several places there were spots that obviously had not been cleaned. I feel like the technician did a sloppy job. I would like to talk to a representative and see if we can have someone come out again.