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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your cleaners did a good job, were friendly, and punctual. My only complaint is that every little addition, like deep cleaning a "pet spot" and Scotch guard increased the cost so much that it tripled the price I was expecting. That is very hard on a budget!!
I was quoted 250 dollars for my job and I only added 1 area carpet that laid over the room that was to be cleaned so total area didn't change. My invoice was 353.
When I asked why I was told I was only quoted for 1 room protection , however I would have told the woman who quoted me all area.
I'm not sure I got any protection, because when cleaning was complete I don't remember him going back to spray protection. Maybe it is applied differently.
I have used Zerorez in the past and felt better and I don't remember this high of cost, and I had from an email 1 area free with 3 rooms.
I have
The technicians are amazing! The cleaning was excellent. My carpets looks great!
Jonah was wonderful fast efficiant
I like the process the use. It looks and feels clean!
While the areas were all cleaned and appeared clean upon first inspection, it didn't take long for the high traffic areas to show the dark spots after the carpet dried. I was sad to see the areas that I had hoped would be clean to still appear dirty once the carpet dried.
Jacob explained how Zerorez works and why it is so good. Then he showed me. Unbelieveably great results. In one high traffic area he showed me the contrast between "before and after". Amazing results. Smells and looks fresh two days later.
One of the rooms, bedroom, still has very distinct traffic patterns
No chemicals. Great results
My carpets look great!
The service was wonderful, prompt, and the serviceman couldn't have been nicer. I would be happy to recommend your carpet cleaning service to friends and family.
How clean the carpets get. Also the customer service representatives are very nice and professional
I always have Zerorez clean my carpets. I'm pleased with the results and the technicians are always very professional.
It looks better
I liked that it is earth friendly and economical.
you know what you're doing
Our carpets looked amazing when Isaias our technician left our home.
He was so kind and professional and on time. He left our home so clean.
I didn’t have to pick up or wipe up anything when he was done.
Quick service. Very respectful of my home. Great results too!
That you do not leave any product residue to attract dirt once the cleaning is done.
Not charge so much for steps. Help a little with moving things.
Great Job, Carpets look great! Have used you before and will use again.
The technician was very thorough with his work and my carpets look amazing!
on time and friendly service
Fernando, the technician who did the carpet cleaning, was very careful and responsive to special details that we requested. We found this same cooperative attitude in the past when Zerorez cleaned our carpets.
Your employee was very easy to work with and respectful of my house. He found and neutralized all of the pet stains from my carpet.
Friendly, very knowledgeable employees. Carpets look wonderful.
Quick in and out. Protective wall and furniture covers. Estimates didn't change. I had a small throw rug that I took to the dry cleaners they said this is a job for carpet cleaners. Zero charged me 5 dollars. I will call them back next year.
Friendly, efficient technicians. They did a great job!
Dries quickly!
Clean carpets