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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was friendly and professional.
How clean everything smells
The thoroughness of the technician and the way he explained the options available were appreciated.
You explained everything in detail. You were on time. Very courteous.
Things started out a little rocky when I was given the choice between morning and afternoon and I chose afternoon. They showed up bright and early at 10:40 which would have been great but I really did need the afternoon visit instead. Not to worry! They changed things around and fixed it so I had my afternoon appointment.
When Cory showed up he took his time to assess everything we'd need to get the optimal cleanliness out of our carpet. He carefully explained everything that would be done and what it did so we knew what we were getting for our money. After he was done we went over any spots I felt might need a little more attention. He was very professional about it and seemed to really care about our satisfaction.
We like that our carpets stay clean for fairly long after cleaning.
The technician that came to our home represented your company extremely well. Great service, did a great job.
My carpets and couches always look amazing ! I love the fact that you don't use a bunch of chemicals or leave behind sopping wet carpets. They always dry very quickly and your staff is very knowledgeable!
Fast & Friendly.
All of the product options were explained by the service technician. I really enjoy the chemical free experience.
Everyone is so nice and friendly. I like that that you can't smell any chemicals during and after cleaning.
The technician was very through in cleaning. He made sure we were very satisfied.
My carpets were clean , the first time, and they didn't seem to have a hard residue left on them, like other companies I've used in the past! I would recommend them to my friends! Your tech was a very hard worker and very curtious and friendly!
Thank you!
The carpets stay clean longer. Technician was terrific!
We liked the water used and the process that leaves the carpet
without residue. Every procedure was explained.
The young man who cleaned our carpets (Matt) was curtious and well informed.
Great guy did our carpets ... wonderful job!
I liked it but there were a few stains that they could not get out.
The odor of the cleaning agent used was sickening. It did finally dissipate but the day of the application was overpowering. Took much longer than 6-8 hours to dry.
How quick it was and the no residue left behind.
Prices. There's a lot of competition out there. Your service isn't superior enough to charge that much more.
Cleans well without all of the harsh chemicals
They do not use chemicals
Our tech was amazing. He was very thorough and hard working. He was also very generous with information to help the carpet stay clean. I am just so pleased. The carpet looks great. It was well worth the price. You get what you pay for!!!!
It was great and the floors and sofas were not really wet. Good job
very clean and quick drying--no soap in carpet
Great, fast service. Carpets turned out amazingly.
It made a beautiful difference in the carpet.
The quality service
no soap residue
We think that Fred is a very capable technician that the products work very well. Our carpet is never looked better.