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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
courteous and answered my questions
Made my couch look new again and stairs look nice and clean!
The equipment used was big, bulky and didn't do a good job cleaning corners, along the edges, around appliances, the 3-4 inches of 'foot space' underneath kitchen floor cabinets. Doing a walk through across my tile floors immediately after the service was a bit deceptive, the tile and grout looked cleaner but being not completely dry it concealed areas that were missed because everything looked damp. It wasn't until the next day when everything dried that I was able to immediately notice the areas that were missed. Quality for the price, disappointing.
Angelo was totally and utterly awesome😄. He was on time, explained everything before work started, lovehim💙
We really liked that you use materials that are environmentally friendly/ safe for kids and pets. Your technicians were friendly, prompt, and knowledgable. Our carpet looks great and it smells great in here!
Great customer service! Impressively clean carpets and tile. Thank you Zerorez for the great service!
Great job! And I really liked the technician!
The carpet looks beautiful, and the technician was extremely polite and conscientious!
The technicians and customer support staff are so friendly and professional! To top that off my carpet looks amazing and dried so fast!
Honesty in practices, good service, my carpets get clean and STAY CLEAN for a very long time. The technicians are always polite and respectful. Thank you Zerorez.
Your service technician was courteous and very professional. He gave me confidence that my rug can be saved and it was.Thank you.
I like the clean carpet that feels free of residue. I was happy with the service and remain happy with the results. Thank you!!
You were on time, took time to explain process & your employee was very courteous.
Our carpet is 10+ years old and it looks amazing. The technician was so personable and very nice s attentive. Definitely coming back!
I love the way my carpets look and feel! I thought my technician Corey was great! He was very polite and thourough! He did an awesome job! I definitely will be using Zerorez again!
we have a pet and small children that put quite a bit of wear and tear on our carpet but it always looks great after zerorez cleans it.
I can't remember the name of the guy that cleaned our carpets but he was very nice and friendly and did a great job!
You do a fantastic job! You are very Reasonably priced and your technicians are always courteous.
Angelo was very knowledgeable and did a great job.
Best service technician I have ever had in my home. He did a fantastic job on my tile!
Zerorez is a great product and service. My carpets and rugs came cleaner than any other product or brand I have used in the past. The customer service was excellent. The operation is efficient and prompt. Every person I spoke to was professional and friendly. I was very impressed by the same day follow up call with genuine concern for my satisfaction. I will definitely use Zerorez again for my carpet cleaning needs and will recommend Xerorez to my family and friends.
The technician was very knowledgeable and willing to answer my questions. He was very polite and professional. My tile looks beautiful and I am very satisfied and grateful!I won't be waiting 15 years to have my tile floors done again.
They clean very well, and thoroughly.
Good Service, prompt, fast, and good results!
fair price, quality service
I love that it gets the carpet so clean and your people are helpful and very kind and polite
Customer service reps and technicians are friendly and competent. Carpet is very clean and dries fast.
Your company is easy to work with. Your technicians are friendly and efficient. They are extremely careful with my possessions and careful with the way they pulled the tools through the house. I trust the people that you because of the way they dress, Act, and treat me.
I am usually very happy with spot removal. This last time, a spot did not come out. I'm sad about this.
Pay better attention. I asked the guy to not let my cat out and he left the door wide open.