Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33500 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2017 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

No residue, but great cleaning

Report a concern   August 3, 2017 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

It was very quick and very pleased with the results.

Report a concern   August 3, 2017 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked great when I got home--my husband said there were three spots that were still showing because of traffic patterns/deeper dirt, and he used Resolve on it and they came out, because I couldn't see anything when I saw them.

Thank you again for getting us so early in the day, and for the great job.

Report a concern   August 2, 2017 — Rated 9 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick and carpet is clean. The technician was kind and efficient.

Report a concern   August 2, 2017 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Fernando was the technician and he was very professional and did an excellent job.

Report a concern   August 2, 2017 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

Fernando was on time, thorough and professional

Report a concern   August 2, 2017 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Tech worked hard and got a great result! Great service and product.

Report a concern   August 2, 2017 — Rated 10 out of 10 by N.G. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated the texts and emails keeping me informed. The tech did a great job on a filthy carpet. He was very nice to my 85 year old mother.

Report a concern   August 2, 2017 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Fernando! He was awesome! Friendly, professional, and did an awesome job.

Report a concern   August 2, 2017 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

This is the 2nd time that Adam has come to our home to do some cleaning for Zerorez in the last several months. He has been prompt, courteous, friendly and has done a really thorough job each time that he had come. Not only have I recommended Zerorez, but I have mentioned to request Adam by name.

Report a concern   August 1, 2017 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Met our timeframe with professionalism, friendliness and prompt service. This is the third time we have used your company, we have been totally satisfied with the results each time. Thanks for providing an outstanding service with people who really care.

Report a concern   August 1, 2017 — Rated 8 out of 10 by D.G. Zerorez Salt Lake City
What could we do to improve?

Equipment leaked and left drips that took a while to dry. The technician was fabulous, though.

Report a concern   August 1, 2017 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

The work was professionally done with a smile. First time using your company and it was satisfactory.

Report a concern   August 1, 2017 — Rated 9 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick, efficient, polite and most of all my 12 year old carpets look great!

Report a concern   August 1, 2017 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Love that empowered water! Yum!

Report a concern   August 1, 2017 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Always on time. Fast but thorough. Make sure they have done the job the way I want and needed it to be done. Very polite and they always clean up after they're through. I liked having the plastic booties this time.

I have used Zerorez for several years and haven't been disappointed yet.

Report a concern   August 1, 2017 — Rated 9 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, fast, AND no leftover smells.

Report a concern   August 1, 2017 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Very clean, dries quickly.

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service-good work

Report a concern   July 31, 2017 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Dependable

Report a concern   July 31, 2017 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks good and the tile looks awesome!

Report a concern   July 31, 2017 — Rated 10 out of 10 by H.M. Zerorez Salt Lake City
What do you like about our products and services?

Ben was very thorough. He was efficient and personable. My red couches and flowered area rug look so bright and colorful again, I almost don't want to give them away when my new couches arrive!
I am happy with the way everything looks.

Report a concern   July 31, 2017 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Quality of service and quick response to setting up appointment.

Report a concern   July 31, 2017 — Rated 5 out of 10 by K.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Process was not effective eliminating stains. The carpet required a redo (which was better) and as did the furniture (which was not). The process, while environmentally better, was not as good as chemical cleaners.

Report a concern   July 31, 2017 — Rated 9 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

Residue free. Empowered water.

Report a concern   July 31, 2017 — Rated 5 out of 10 by J.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I cleared out an entire room expect for a bed. I figured it would have been moved to get underneath it since it was on wheels. But I take it nothing extra will be done. I just have had a good experience with another carpet cleaning company that would do things like that.

Report a concern   July 30, 2017 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Good communication, from initial phone call thru completion of work.
Michelle clearly takes pride in the quality of service she delivers. Professional, worked tirelessly, thorough, and meticulous in her work. Great service attitude.

Report a concern   July 30, 2017 — Rated 10 out of 10 by B.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very professional and explained everything very well. He answered all her questions and even gave us some advice. We very very pleased with Adam Lambson and would recommend him and your company to our friends and family .

Report a concern   July 30, 2017 — Rated 8 out of 10 by R.L. Zerorez Salt Lake City
What could we do to improve?

Be just a little more thorough on the more difficult areas

Report a concern   July 30, 2017 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

They bent over backwards to work with me and the technical was so nice and helpful . I would definitely use them again.


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