- Phone: 801-288-9376
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based on 33500 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication with scheduling as well as in home. They do a great job cleaning and are friendly and professional.
I love my clean carpets and especially the non toxic aspect of zerorez! The cleaner was friendly, efficient and knowledgeable! I will use this service again!
Awesome service.
Great customer service. Hard working technician.
I figured Pet stains that were just a day or two old would have come out and it took over 24 hours for basement carpets to dry
My floors are cleaner than they've been since new.
This was my third time to have Zerorez. I've been very happy with the service and the technicians. They do a good job and are friendly and conscientious.
Doesn't destroy or dethread our carpet
We had a very good installer and he worked hard to to do his job.
He was knowledgeable about what he was doing and answered all of my questions.
If I were to give him a grade it would be an A.
Fast, great service, polite employees.
Very Thorough. My carpet looks better than it has looked in years.
There was a lot of back and forth with the receptionists. I wasn't impressed with the consistency or customer service. The actual service was fine and I believe our carpet is cleaner then before they came.
Great service
My neighbors have all asked me about Zerorez. They will be using your services.
The carpet is clean and stays looking good. We have not used another carpet service since we tried zerorez.
The cleanliness of the service. The technicians and their ability to answer questions. The promptness of the service.
Persons cleaning my carpets we very professional.
Soap/detergent free and knowledgeable representatives.
Michelle did an excellent job. She is very hardworking
Customer service was wonderful when booking the appointment. The technician explained everything and answered all my questions before starting.
Friendly, clean, well dressed, efficient.
Beautiful job, friendly and knowledgeable tech. We are well pleased.
I really like that I don't have to wait forever for the carpets to dry. I also really appreciated Roy and how friendly he was! He might have been the best part of the entire process. Roy is earning you guys repeat customers.
Fast and clean
I felt like we were listened to and that the technicians really cared about helping us out - not just get in and out as quickly as possible.
Technicians were friendly, helpful and did an amazing job!
Price was fair and something that we'll certainly do again!
I love the friendly and helpful associates. Also, the carpets are left looking amazing! I highly recommend your company to others.
I just feel there are crunchy spots in the carpet now and has taken so long to dry. But the tech was great and informative and I liked the cleaning of my tile.
Your process of confirming the appointment time by having the tech call when he's on his way is very helpful, rather than having to wait around for a 4-hour window. They also explain things very well about issues with the carpet - stains, wear, etc. Also appreciate the up-front explanation from the tech about what the total cost will be. Your communication is just very good. I feel like a paying customer instead of just meat.
Thanks for the job you do.
Employees are very nice and know their job

The carpets are left clean with no crunchy feeling. They also smell fresh and clean with no chemical aroma.