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based on 33498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentaly friendly
Carpets seem to stay clean longer.
Good customer service.
Luke was the technician and was very conscientious and made sure I was satisfied before he left.
They were fast and the carpets look great!! Would totally recommend!
Zerorez was great in helping with pet odors . . . animal as well as people odors. Broc was great to show me with his black light were where the problem areas were located.
Thanks for the great job. This was the second time in 10 years that we used Zerorez for our rental property.
Our technician Eric was awesome. Great customer service and he was able to get some spots out that I thought were stains.
I have always been please with the quality of work and the courteous manner of the young men who come to clean my carpets.
Thank you
The technician was fantastic. I have a small boy who is facinated by how things work. The tech was patient and kind showing him how everything worked and even put booties on his shoes. My carpet looks New and it is 20 years old. I will definitely recommend you to friends!
Hi! I got your phone call asking for my feedback.
There were just a few things that were disappointing. I used a coupon and for 10% off and was told I'd get a free room if I gave a can of food. I wasn't given that discount but the tech took my food. I was told later that they can't give me two discounts at once. I wasn't told that ahead of time. If I had known I would have chosen to get the free room instead of the 10% off coupon. Right after the appointment someone contacted me and asked for feedback I told them my feedback and they said they would give me an additional 16 dollars off. However, I haven't received any money back yet. So that was disappointing too.
Thanks for reaching out!
Your Technician was very friendly and explained what he was going to do and also provided us with information about additional products that proved to be very helpful.
Great service...thorough job every time.
Nice technicians...We love Jimmy and Michelle!
Thanks!
It’s a clean way to protect our carpet investment. Dries quickly without any residue!!
When you clean it always looks and smells so good. It stays clean longer.
Prompt. Does what's best to extend life of carpets.
The service was prompt, and the technician was so helpful!
How professional they were, I listened you are very considerate *****
how quick the job was done, and how wonderful my carpets looked and how clean everything smelled
Cleaning was timely and we were provided information as we went through the process to allow us to make informed decisions about what needed to be done.
Friendly and efficient
Beautiful job, great customer service.
We were very impressed with the way our carpets were cleaned. Our technician did a great job, he was courteous and got right away with doing his job.
Good job. Paid attention to detail
I love the use of “friendlier” chemicals and the short drying time
Clean with no residue
No residue left in carpets. Carpet cleaners always courteous
Latessh@msn
They arrived on Time
A clear explanation of the cleaning process was given
The gentleman cleaning was polite and worked without interruption
Their price was fair
I would highly recommend them.
Great service and excellent cleaning!
I like the way my carpet looks and feels after it’s clean.
The personnel are professional and courteous.
Timely. Meticulous. Satisfying
Everything looks very clean! We were very impressed with the technician. We recommend him for a raise in pay!

I like that I know when my technician will arrive. I know that when they do they will work hard to clean my carpets.