Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34264 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2019 — Rated 10 out of 10 by K.V. Zerorez Salt Lake City
What do you like about our products and services?

The carpets always smell fresh. The service is great!

Report a concern   September 11, 2019 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Very nice workers and very thorough. They make sure I’m happy with the results

Report a concern   September 11, 2019 — Rated 5 out of 10 by D.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

A few stains resurfaced when it dried

Report a concern   September 10, 2019 — Rated 10 out of 10 by KayLynn White Zerorez Salt Lake City
What do you like about our products and services?

My carpets look and smell like new. Love it

Report a concern   September 10, 2019 — Rated 10 out of 10 by Deanne Lindstrom Zerorez Salt Lake City
What do you like about our products and services?

I was grateful for your subfloor cleaning process. I was worried when a family member passed out and so did his bladder. I wouldn't hesitate to recommend zeroez.

Report a concern   September 10, 2019 — Rated 10 out of 10 by D.K. Zerorez Salt Lake City
What do you like about our products and services?

They were on time and my carpets looked wonderful when he was done!

Report a concern   September 10, 2019 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

fast, quick service - easy to book and it always looks great.

Report a concern   September 10, 2019 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

We were happy with Richard and his knowledge about the products and what he recommended we should do. We are satisfied except for a few minor areas of the cleaning process.
We will certainly use Zerorez in the future.

Report a concern   September 10, 2019 — Rated 2 out of 10 by M.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician was 2.5 hours late outside my scheduled time (not his fault, not the scheduling department) . My carpet feels crunchy after being cleaned.

Report a concern   September 10, 2019 — Rated 10 out of 10 by Justin Vietor Zerorez Salt Lake City
What do you like about our products and services?

My technician did a great job! Carpets look like new!

Report a concern   September 10, 2019 — Rated 10 out of 10 by Caroline Hyde Zerorez Salt Lake City
What do you like about our products and services?

Very thorough and took time to really clean. Went over some stubborn areas twice. Very friendly and professional. Made sure I was happy with things before he left.

Report a concern   September 10, 2019 — Rated 6 out of 10 by T.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had to point out clearly visible spots and ask him to go over them again and they came up. I wish he would have made the effort with the spots. I did appreciate him getting them out when I asked. The main disappointment is I have a distinct clean line right in the middle of my great room. I was going to call and talk to someone but got this and decided to respond. Believe me I know how bad my carpets were, but to have a distinct line that's just odd. I took a picture if you would like to see. Thankyou, First name removed

Report a concern   September 10, 2019 — Rated 10 out of 10 by A.G. Zerorez Salt Lake City
What do you like about our products and services?

Professional staff. On time.

Report a concern   September 10, 2019 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

Efficiency and friendliness.

Report a concern   September 10, 2019 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician was courteous and fast and the carpet is so clean and soft! Thank you!

Report a concern   September 9, 2019 — Rated 10 out of 10 by Michael Ginolfi Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks great!! We just moved in a few months ago and planned to change out the carpet. Well, other things took precedence, so we decided to have them cleaned for now. We really didn’t expect much. But surprisingly, they look amazing. They were even able to get some ugly stains out. I will definitely be using their services again and recommending them to everyone we know. Thanks!!

Report a concern   September 9, 2019 — Rated 10 out of 10 by Tom Williams Zerorez Salt Lake City
What do you like about our products and services?

Very professional, cheerful, and gave us good counsel about some unexpected pet stains that they quickly identified.

Report a concern   September 9, 2019 — Rated 9 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are always so clean and fresh after Zero rez has been here.

Report a concern   September 9, 2019 — Rated 8 out of 10 by J.S. Zerorez Salt Lake City
What could we do to improve?

The carpet was wet for 24 hours. That didn’t make me very happy :(

Report a concern   September 9, 2019 — Rated 5 out of 10 by I.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Price was excessive and result very disappointing

Report a concern   September 9, 2019 — Rated 9 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

the gentlemen that did are carpets[ was very nice and friendly. hard worker. please let him know

Report a concern   September 9, 2019 — Rated 10 out of 10 by V.W. Zerorez Salt Lake City
What do you like about our products and services?

All went well. I am anxious to see the results of the servicing of our carpet after the children and grandchildren have been here for a visit and staying overnight.

Report a concern   September 9, 2019 — Rated 1 out of 10 by T.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The traffic areas in the carpet look exactly the same after being “cleaned”

Report a concern   September 9, 2019 — Rated 9 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

You guys are thoughtful. You guys use those orange protectors to protect the corners of my walls from rubbing against the tube, and you use shoe covers so as not to track in dirt which I love.

Report a concern   September 9, 2019 — Rated 10 out of 10 by Debbie Buchanan Zerorez Salt Lake City
What do you like about our products and services?

I thought the tech was very professional. He actually stayed ad did an additional rug for me. Super Impressed!

Report a concern   September 8, 2019 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Great service and friendly technician.

Report a concern   September 8, 2019 — Rated 10 out of 10 by Kevin Allen Zerorez Salt Lake City
What do you like about our products and services?

The representative was very professional and thorough. I’m very happy with the results. I will definitely make a six month regiment with zero Rez again.

Report a concern   September 8, 2019 — Rated 10 out of 10 by D.K. Zerorez Salt Lake City
What do you like about our products and services?

I have always had good service from the technicians who have cleaned my carpets. They have been courteous, thorough, and mindful of particular issues that may need addressed.

Report a concern   September 8, 2019 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

John was super helpful and quick and friendly and professional. I loved how fast he did it.
But.. wish the 4 hour window was improved. My window was 12-4, he got to my house around 5:15.

Report a concern   September 8, 2019 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Nice technicians. Carpets look great!


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