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based on 33446 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is no residue left in the carpet when you are finished!
The tech was fantastic and our carpets feel like new. We have two dogs and vacuum everyday but the tech was able to still get a lot of dog hair and dirt up. Truly awesome experience
The service was Awesome!
Mitch did a great job! Our carpet looks so much better
We had a great service in preparing a home for sale. The carpets look great despite their age. Fernando was great and did an excellent job.
Camille
Good job!
My carpets are so clean and excellent customer service. Thank you, Roy!
I have always only used ZeroRez. Unfortunately this time some spots were not removed. He said he tried and couldn’t get them out. I have never had spots not removed.
the tech was very friendly and knew what he was doing. the work on our floor look great.
My carpet cleaned nicely and they were dry in about 6-7 hours. They carpet technician was very friendly and down to earth.
Reduce the pricing on your microseal. Way too expensive
James did his BEST to remove a stain (although it wouldn't come out). I watched him work on it and am satisfied he knew what he was doing. The rest of the carpet looks great.
What I like about your products and services: James. And the fact the machinery is quiet and that the product dries fairly quickly and does not smell.
All around good job, I just wish I had called sooner!
Please don't use my name publicly.
I like that there is no soap residue on the carpet
Efficient workers who cared about the work they provided
The carpet is not crunchy after the carpet is cleaned
They worked really well
The cleaning specialist was very informative and professional.
James did such a great job cleaning our carpets! He called to let me know when he was on his way, which was very helpful. We just bought our house and it smelled pretty bad of dogs and babies, but now the smells are gone! We will definitely be using Zerorez for all our future cleaning needs!
I appreciated the service I received from Mitch, your employee. He was friendly, accommodating, and very efficient. The carpets look great.
Technician was great and friendly. He was good with my house and got carpets done quickly. Carpets look great. Was on time and I got the first appointment as requested.
Eric was great. He was personable and explained everything very well. He left the carpets clean and smelling fresh. We would definitely recommend to our neighbors and friends.
Was expensive for the whole house. (Over $400) Two tough areas still show the traffic path which was the reason for the cleaning.
Knowledgeable staff. Timely and efficient and carpet looks great.
On time, courteous, did a very good job. Reasonably priced.
Zerorez Technician was thorough and the carpets looked when she finished
The cleaning was good. However, the representative did not make it clear that the pet treatment was $50 PER ROOM and I was shocked at the extra $200! I went ahead and signed for it (which I probably obviously shouldn't have) because he did do the work, thinking I could get some help from the manager. And while they did give a a$50 credit--that was far from the $150 credit I was hoping for. The employees should be trained to make extra costs crystal clear!
The service. Michael was very helpful.
Thorough. Attentive to be sure to it’s getting really clean, so a great deal of individualized attention to detail. All carpets are not alike.
Kind, knowledgeable and professional.
The carpet don't look clean.It was done real fast