Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34255 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 13, 2020 — Rated 10 out of 10 by G.K. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look clean
Report a concern   September 13, 2020 — Rated 3 out of 10 by C.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Gave me quite then when showed up said they needed to charge $20 more to ensure it was clean. Then it only took 15 minutes to clean. Not sure they really did a good job.

Report a concern   September 13, 2020 — Rated 10 out of 10 by Tamara Jimenez Zerorez Salt Lake City
What do you like about our products and services?

Excellent service and value!
Report a concern   September 13, 2020 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

I love that you take care of your customers! I had you come 2 weeks ago and though the person who came did a great job and worked hard he mentioned that if I had any problems or needed your company to come back you had a 30 day guarantee. I called because I had one spot that I felt could be done better with more dirt lifted and you happily came back. I’m happy to say that the technician did a great job again and I couldn’t be happier. I’d highly recommend your company.

Report a concern   September 13, 2020 — Rated 10 out of 10 by Lora Lyon Zerorez Salt Lake City
What do you like about our products and services?

It didn’t take all day and he was able to clean the high traffic areas so well!
Report a concern   September 13, 2020 — Rated 10 out of 10 by Samantha/Jared Surganovich Zerorez Salt Lake City
What do you like about our products and services?

Professional, great communication and very clean csrpo
Report a concern   September 13, 2020 — Rated 10 out of 10 by H.C. Zerorez Salt Lake City
What do you like about our products and services?

Fast, efficient, and professional. I LOVE my furniture again!
Report a concern   September 13, 2020 — Rated 10 out of 10 by Kim Kirby Zerorez Salt Lake City
What do you like about our products and services?

Thank you! Very happy with the results!
Report a concern   September 13, 2020 — Rated 10 out of 10 by Mary Crafts Zerorez Salt Lake City
What do you like about our products and services?

Technician was great and thorough. Carpets left very clean
Report a concern   September 13, 2020 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

It was clean
Report a concern   September 12, 2020 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

I have very old carpet. I have pets and kids. My carpet has been through a lot. the Zerorez cleaning took years off my carpet! Mitch, the service person, was very upfront and honest about what he thought would come out and what wouldn't. He was very polite, and answered all my questions. Thanks Mitch, and Zerorez!
Report a concern   September 12, 2020 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Richard was very efficient. My carpets looked great. And he was very nice to our dog

Report a concern   September 12, 2020 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

Hunter was so helpful and professional and the results are great.
Report a concern   September 12, 2020 — Rated 10 out of 10 by Judy Jaggi Zerorez Salt Lake City
What do you like about our products and services?

Carpets look fabulous. They are older and were very stained. It took 5 years off their life!
Report a concern   September 12, 2020 — Rated 10 out of 10 by Karey Thomas Zerorez Salt Lake City
What do you like about our products and services?

Employee was professional and respectful with Covid procedures. He looked over areas and took care of trouble spots. Quick and great job. Thanks
Report a concern   September 12, 2020 — Rated 10 out of 10 by Dean Andrew Zerorez Salt Lake City
What do you like about our products and services?

The technician was awesome! Very friendly and did an amazing job! The carpets are very clean and smell great!
Report a concern   September 12, 2020 — Rated 10 out of 10 by Anne Jenson Zerorez Salt Lake City
What do you like about our products and services?

Amazing product and service! Our tech was also super friendly!
Report a concern   September 11, 2020 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

Great job
Report a concern   September 11, 2020 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Timely and quality.

I like not having soap buildup in my rental carpets

Report a concern   September 11, 2020 — Rated 5 out of 10 by T.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Zerorez didn’t get the minor spots out if my carpet and have to come back to clean it again.

Report a concern   September 11, 2020 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly.

Report a concern   September 11, 2020 — Rated 10 out of 10 by Mike Doyle Zerorez Salt Lake City
What do you like about our products and services?

Great technician, service, and clean carpets!
Report a concern   September 11, 2020 — Rated 10 out of 10 by A.G. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks great! Garrett definitely had pride in his work. He worked hard and fast and was very pleasant.

Report a concern   September 11, 2020 — Rated 10 out of 10 by Karen Leeper Zerorez Salt Lake City
What do you like about our products and services?

Denny did an excellent job cleaning the places that our dogs soiled. He was respectful and helpful. Great job!

Report a concern   September 11, 2020 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service!

Report a concern   September 11, 2020 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

The young man who cleaned my carpets was So curtious and polite , he did a very good job...His name is Mitch

Report a concern   September 11, 2020 — Rated 10 out of 10 by Jennifer Montgomery Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is prompt, thorough and our couches have dried very quickly each time we've used this service. We will definitely use Zerorez again!
Report a concern   September 11, 2020 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

An excellent job!
Report a concern   September 11, 2020 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Person was nice, fast and didn't try to upsale me any additional products.
Report a concern   September 11, 2020 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

I love Zerorez. I have been a happy customer for 15 years or more. When I moved from Orem to Lehi, I made sure I continued to call you for my personal cleaning, and when I was on our HOA Board, I called you to come and clean the club house carpet. Thanks for doing such a great job. The technician who came this week was wonderful!!

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