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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero Rez too great care of my carpets. The technician was friendly and courteous. Would definitely call them again!
Beautiful job. Carpets dried quickly. Eliminated carpet odor. Done quickly.
Michael was awesome and did a great job!
Tech was very friendly and did a good job, carpet looks great
That they are more environmentally safe.
Clean and professional employees, carpets got cleaned without harsh chemicals
Very professional!
Technician was on time, did a great job, and my carpets look fabulous!
There were still major coffee stains and I realize that they would be difficult and perhaps impossible to get out. I would recommend your service as we you were prompt and perhaps did the best you could. Thank you
Great service everyone. And your techs are always friendly and professional.
Our service guy was fantastic!
Our carpets haven't looked this good in a long time. No gross after smell either.
We will be using this service again.
I feel like my carpets are really clean with zerorez. I have thought the technician did a great job.
the high traffic areas, stairs and hallways, didn't get as clean as I hoped. The floor was wet and crunchy so I know something happened, but I can't see a difference anywhere. Technician was friendly, courteous and on-time with good communication.
you're doing great
The Tech was very courteous and did a fabulous job cleaning our carpet. The carpets look great! Thank you
My carpet looks amazing after getting it cleaned, I am very impressed by this company. Definitely will have this service done again the next time I need my carpet cleaned.
Eric J came and did a re-service on our carpets. It was a 100% improvement. He went beyond the minimum and made them look very nice. We were very pleased.
After everything dried there were still 2 places with stains that did not come out, but overall, we were so glad to get our carpets cleaned after 7 years and 3 dogs in our home. Joe was great, and I I would recommend you... my only reason I didn’t give you a 10 is because we waited all day, and he was running behind, but no one let us know until I called to find out what was going on...I got a discount for the inconvenience, which was great, but no communication, and an appointment that didn’t start until after 5, was a pain.
It leaves no residue.
Amazing method and outcome!!! Perfect every time!! Tends not to resoil as quickly as "soapy" methods. I recommend their sealant.
The process doesn’t leave a damp odor when finished.
The employees are so nice, not pushy, and will always work hard to make sure I'm 100% satisfied. I love how clean my carpets and upholstery are after a cleaning.
The service tech was on time, very courteous and seemed very knowledgeable.
Very professional, done well, very great employees.
Always do a great job.
My technician went out if his way to try and get some stains that were left my renters and he was able to get most if them out!
We have been customers of Zerorez for 25+ years. I recommended them to my sister in Smithfield several years ago. They had to get enough customers to make it worth their while. Now I think they have Zerorez in Smithfield!
ZeroRez worked a miracle on the deep cleaning of some serious pet stains!!
The guy who came to our house was super attentive and professional. He did a great job and made sure that problem spots were well taken care of. Highly recommend.
Carpets look great and our technician was personable, friendly and courteous. Overall it was a great experience and now we have fresh clean carpets for our new home!