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based on 33435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I felt your technician was very professional, courteous, and knew what he was doing. Went straight to work. Listened and answered questions. Did an excellent job.
Lower your $50 per room charge for pre-treatment.
Zerorez cleans my carpets wonderfully well everytime. I like the professionalism of the workers and appreciate that they are really hard workers! I especially like that my carpets have no residue after the cleaning and that they look renewed and are totally clean. After many years of having other companies clean my carpets and not being satisfied, I now only use zerorez.
I really appreciate that zerorez was willing to come back re-clean the carpet a second time when I found some undesirable streaks and shadows in my carpet.
Very professional and knowledgeable. Did a very good job. Would highly recommend them..
Good job. Great worker. He did a nice job. He seamed to really care. Would have him again .
Again, we are fully satisfied with the level of service given by your technician. We did schedule a service mainly for cleaning a few spots In two different areas. Some of them got taken out by your machine and some did not. This morning we bought a carpet cleaning solution from a local retail store and were able to take out most of the Remaining spots manually!
Multiple rooms did not come as clean as the should have
Chemical Free
Knowledgeable and nice service representative.
Dries fast. Your technician was great
Friendly and competent tech
They did a great job, my carpet feels so soft and clean.
I just like the science behind this process. The service provided always meets my expectations.
At first the technician said he didn't know if the cord would be long enough to get to my unit.
Turns out it was long enough however, as soon as he started to clean the wand broke. We had to wait for an hour for another one to be received. Once he got the new wand it went pretty fast.
I have been using zerorez for a few years. Always happy with the results and the customer service of the employees. I will keep using their services.
We love the feel of our clean carpets. They feel clean all the way down!!
Mitch was wonderful. We were very pleased.
Right on time, fast service, everyone was on the ball!
I can't remember how many years we have used your services. Your workers are dependable, very careful, thorough, and concerned about doing a good job, and they are always very respectful and polite. My carpets look and feel great. Thank you.
spots were left in the carpet.
Friendly and fast
The technician was very positive and communicated well with us. He was respectful of distancing and not walking on the carpet when he finished. I was pleased with the results.
Very professional and great quality.
Service was great. Did the cleaning in a timely manner.
It was easy to schedule an appointment with Zerorez. I scheduled on-line. The technician, Hunter, was right on time and answered all my questions and made sure I understood everything about the carpet cleaning. He was friendly and very respectful of me and my home. The carpets looked great after he was done.
Great tech. He recovered my carpets back to normal
Quick and good job.
I have used zerorez many times, they are always on time, friendly and quick . Why would I use anyone else!
Riley did an exceptional job. Stains gone. Carpet almost looks new even though it's 25 years old!