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based on 33938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Justin was a miracle worker with our carpets. Give the man a raise and hold onto them.
Great service. On time, fast and clean, clean, clean. Will recommend to friends.
Richard was on time, friendly and courteous. Products used did not have odor. Carpet does not retain residue.
One truck containing everything used seems very effective and convenient.
appreciated mask and glove wearing.
Reasonable pricing
Not leaving cleaning agents in the carpet to collect more dirt
I like how quickly the carpets dry.
Great service
Timely, efficient, carpets look great!
I have used Zerorez for many years and plan to continue trusting them to keep my carpets and tile clean for many years to come. They are a wonderful company.
We have used ZeroRez several times a year for many years. We wouldn’t use anyone else. They always make our very old carpets look like brand new. They’re simply the best!
It doesn’t use soap! Only water!! So if I have a spot later, I can just clean it up with water and blotting! Love it!
Good cleaning, and dries fast. Nice employee.
The communication between the order and the day of job was fantastic. The work performed was fantastic. The tech that worked at my house was a very courteous wonderful person. Thank you.
You did a great job but the prices for the extra pet enzyme is pretty pricey at $50 a room.
I had a few couches and area rugs cleaned and the technician did a great job and I am very happy.
I was dissappointed that none of the pet stains I had on my carpet came out. The carpet that wasn't stained looks great. The appointment was timely and quick. Thank you.
Fast, professional, and a great value
Very professional technicians, and my carpet feels super soft! Not stiff from residue. They were careful with my furniture and walls. I appreciate that!
liked no chemicals or smell and the thoroughness of the tecnician
There is no soapy residue.
Our technician was very knowledge and listened well to my concerns. She did the job right. We are very pleased
That the cleaner doesn’t leave a residue
I feel my carpets are more deeply cleaned than with personal home cleaning devices. Technicians are courteous and willing to address concerns.
I like that there is no residue and no harsh Chemicals were used:
The technician was wonderful to work with and did a great job.
Carpets look great. The person that did the cleaning did a great job, however, he left his corner covers here.
My service guy was great!!!
Jacob was very polite very helpful and friendly and did an excellent job on my carpet..
I’m impressed with the service and thorough cleaning received. The technician Dan, was very helpful and answered all of my questions. I appreciate the care not to damage any corners in the entire process. Very professional!! I will certainly recommend zerorez to anyone!
John was very professional and knowledgeable with what he does. I would definitely recommend and use Zerorez/John again.
My floors we still damp after 10 hours! I think your men need to vacuum up the moisture in the carpets more thoroughly. Also, I requested that Hunter come and do my carpets. I would have gladly waited or rescheduled for a day he was available. We had zero problems the day he helped us several months ago. Please listen to your customers!!!