Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34255 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 21, 2020 — Rated 5 out of 10 by R.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Scrub harder,it doesn't look like anything was done,it looks the same as if nothing was done
I vacuum before they came to do the job and the only difference is we had to wait for it to dry

Report a concern   November 21, 2020 — Rated 10 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

We like Zerorez's extraction method of cleaning carpets. The Technician was willing to reclean areas that were really dirty when asked without concern.

Report a concern   November 21, 2020 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

Professional, courteous, and they do what you ask.

Report a concern   November 21, 2020 — Rated 10 out of 10 by E.Y. Zerorez Salt Lake City
What do you like about our products and services?

Amazing! They were able to get out some spots i thought would never come out. And the high traffic areas which are matted from wear and tear were much improved and these carpets are 14 years old. I think we can put off replacing the carpets for quite awhile. I am so happy to have clean carpets for the holidays.

Report a concern   November 21, 2020 — Rated 10 out of 10 by Lynda Whitlock Zerorez Salt Lake City
What do you like about our products and services?

You are my speed dial number for a carpet cleaner. Believe me when I say I have tried so many carpet cleaners. Many times I can book for the next day which is essential for property managers. I can rely on you to do a professional job.

Report a concern   November 20, 2020 — Rated 10 out of 10 by David Cobia Zerorez Salt Lake City
What do you like about our products and services?

The employee we had the evening of 19 November was exceedingly thorough. More so than the others. The others were good but this one was great.

Report a concern   November 20, 2020 — Rated 10 out of 10 by Mitzi Dunford Zerorez Salt Lake City
What do you like about our products and services?

Came on time ....
Friendly and efficient
Both our carpets and upholstery look great!

Report a concern   November 20, 2020 — Rated 10 out of 10 by Angela Eldredge Zerorez Salt Lake City
What do you like about our products and services?

Zerorez does a wonderful job!

Report a concern   November 20, 2020 — Rated 10 out of 10 by Clea Comte Zerorez Salt Lake City
What do you like about our products and services?

I was very happy with the results. It has really made me feel so relieved to get up this morning and look at the wonderful job. It looks like new in spite of it being an old carpet! I had Conrad clean my recliner which I thought was hopeless. It look brand new! Conrad had worked hard! and it showed.

Report a concern   November 20, 2020 — Rated 3 out of 10 by D.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The process uses too much water and was not expecting the carpet to take as long to dry.

Report a concern   November 20, 2020 — Rated 10 out of 10 by D.Y. Zerorez Salt Lake City
What do you like about our products and services?

My second service was not as thorough and careful as the first, but the carpets do look better than before so I guess I'll just hope for the first technician on my next service.

Report a concern   November 20, 2020 — Rated 9 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and friendly service.

Report a concern   November 20, 2020 — Rated 10 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

They always do a great job! Even my old carpeting looks great after they have cleaned. Employees are easy to work with. Just call well in advance of when you need the work done since they are popular!

Report a concern   November 20, 2020 — Rated 10 out of 10 by N.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpet always looks great after being cleaned and stays looking great!!

Report a concern   November 19, 2020 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Brigham did a great job on my carpets yesterday. I love how they look and feel now they are clean.

Report a concern   November 19, 2020 — Rated 8 out of 10 by K.L. Zerorez Salt Lake City
What could we do to improve?

I think you have too high of a minimum charge for Utah county residents!

Report a concern   November 19, 2020 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

We were treated very nice, he was very efficient and polite. It was a nice experience.

Report a concern   November 19, 2020 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

Prompt. Clean. Polite. Fast. Professional. Proficient.

Report a concern   November 19, 2020 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Everyone is so kind and helpful. I am not pressured into paying for more than I wanted to.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Julie VanderToolen Zerorez Salt Lake City
What do you like about our products and services?

Great service, great quality. Got stains out we have had for years! Our carpets look amazing. And Fernando was so kind and made sure we were happy with the quality before he left. Thank you so much!

Report a concern   November 19, 2020 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Crew was very professional and helpful. Explained to me about the pet issues. I would not hesitate to use again.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Sherrie Fillmore Zerorez Salt Lake City
What do you like about our products and services?

My floors look super clean! Also, the person who cleaned my carpets was friendly and professional. Will definitely use Zerorez again!

Report a concern   November 19, 2020 — Rated 10 out of 10 by Ben Adams Zerorez Salt Lake City
What do you like about our products and services?

Service was quick and we're very impressed with the results. Technician was very professional and friendly.

Report a concern   November 19, 2020 — Rated 10 out of 10 by D.V.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Thanks.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Keith Tolman Zerorez Salt Lake City
What do you like about our products and services?

Job well done

Report a concern   November 19, 2020 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

Ben did a great job! He was fast and efficient. The carpets look amazing. Thank you Zeroez.

Report a concern   November 19, 2020 — Rated 10 out of 10 by G.M. Zerorez Salt Lake City
What do you like about our products and services?

Ben did a great job very friendly

Report a concern   November 19, 2020 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Garrett did an amazing job!! Our carpet had taken quite a beating the last 8 months with covid orders/mandates requiring our family of 7 to be home so much. But Zero Rez came to the rescue and our carpet cleaned up very nicely. No sign of covid wear and tear was left thanks to Garrett’s hard work!

Report a concern   November 18, 2020 — Rated 4 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have been very satisfied with ZeroRez in the past. This service was like dealing with a completely different company. The first available appointment was several weeks out, the technician was late to an already late appointment. Our VIP/MVP pricing was not honored, had to call in and speak with a manager. And the cleaning quality was not up to par (very rushed).

Report a concern   November 18, 2020 — Rated 10 out of 10 by Danielle Young Zerorez Salt Lake City
What do you like about our products and services?

Efficient and thorough cleaning!


Privacy Policy