Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33723 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2020 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Prompt. Careful. Quick

Report a concern   September 8, 2020 — Rated 2 out of 10 by B.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician was great! He was very friendly and professional. However my carpets don’t really seem that much better. Maybe because my Caroet Are over 10 years Old. I have used different carpet cleaning companies and your company doesn’t seem to be any better than the ones I have tried. Also you are much more expensive. I have no complaints about the technician because he was great! I was hoping the citrus smell would linger a little longer.
The smell was gone when the technician was through cleaning.

Report a concern   September 8, 2020 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

I like how clean our carpets feel.

Report a concern   September 8, 2020 — Rated 10 out of 10 by N.N. Zerorez Salt Lake City
What do you like about our products and services?

It was a good experience.

Report a concern   September 8, 2020 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Helpful staff

Report a concern   September 8, 2020 — Rated 10 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

I like how fast the carpet dries and no residue.
However, what I don't like is that on MULTIPLE times you have come to my house, the minute you see my living room - I am asked the size.
That is BULL CRAP
I get that you do up to 200 sq feet for a room - but what about the rooms that are only 30 sq feet due to size or furniture? I am PRETTY darn sure it evens out - that it is SOOO irritating that that is what I have been greeted with on the last 2 occasions of using you.
I don't think I will use again.

Report a concern   September 8, 2020 — Rated 10 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service!

Report a concern   September 8, 2020 — Rated 10 out of 10 by D.L.S. Zerorez Salt Lake City
What do you like about our products and services?

I just wish you'd stop raising your prices.

Report a concern   September 8, 2020 — Rated 9 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job!!

Report a concern   September 8, 2020 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

Friendly technician, no residue on carpets.

Report a concern   September 7, 2020 — Rated 10 out of 10 by RaeLynne Kohler Zerorez Salt Lake City
What do you like about our products and services?

Your crew was well informed, courteous and did a great job!

Report a concern   September 7, 2020 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

Garrett arrived when I was told he would, and did a wonderful job on my carpets. I would have no hesitation recommending Zerorez Salt Lake City and Garrett. My carpets are old and “low grade” and he made them look brand new.

Thank you!

Report a concern   September 7, 2020 — Rated 10 out of 10 by Jennifer McKay Zerorez Salt Lake City
What do you like about our products and services?

Quick dry time! No residue keeps carpets clean longer!

Report a concern   September 6, 2020 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are clean, without soapy residue. The technician was very friendly and thorough, and worked very hard.

Report a concern   September 6, 2020 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Great job. Fast and clean.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Kristin Andersen Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning with little or no residue. Technician was thorough and addressed our concerns. Awesome service.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Ginger Watkind Zerorez Salt Lake City
What do you like about our products and services?

It was very easy to ask questions and schedule our appointment over text. Technician Brian was courteous and did a great job! Thank you all!

Report a concern   September 6, 2020 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Everything connected to it was par excellent. The young man First name removed (technician), was so efficient and knew what and how to do what I wanted done. His demeanor and manners were perfect.

Because of his actions he sold the name of Zerorez without knowing anything about it.

I was elated to see how clean my carpets were when he finished. The carpets have been in my home since the year 1974. When he left they appeared like knew.

It made my day and was the best of experiences.

Name removed

Report a concern   September 6, 2020 — Rated 7 out of 10 by M.L. Zerorez Salt Lake City
What could we do to improve?

we now have a very dark spot where there was nearly nothing before

Report a concern   September 5, 2020 — Rated 8 out of 10 by E.P. Zerorez Salt Lake City
What could we do to improve?

I really liked the service. I feel like my carpets are clean. We have a new puppy and she did her business in a few spots and I paid for the pet care and It didn't come clean. It was actually cleaner before you came.

Report a concern   September 5, 2020 — Rated 10 out of 10 by Laura Benson Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great! Friendly service. Fast service.

Report a concern   September 5, 2020 — Rated 10 out of 10 by David Ledford Zerorez Salt Lake City
What do you like about our products and services?

Very professional and good job overall

Report a concern   September 5, 2020 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Always professional, great cleaning job!

Report a concern   September 5, 2020 — Rated 9 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

Seemed professional, little impact on our activities while he was here, carpets look pretty good. I think he could have gone over one heavy traffic area a couple times more. it is a small area, but one that would make a big impact.. I would i\use them again, but would call back for improvement. But, I had to leave town....

Report a concern   September 5, 2020 — Rated 7 out of 10 by M.S. Zerorez Salt Lake City
What could we do to improve?

One traffic stain in the hall wasn’t cared for as well as the others. Overall the service was good, though.

Report a concern   September 5, 2020 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

Very professional people, the cleaning process was done in one hour. Carpets look great; no chemical smell or sticky residue. They were dry within hours and were soft and had a pleasant clean smell. Our technician was thorough, friendly and did a great job! We definitely will use their service again.

Report a concern   September 5, 2020 — Rated 7 out of 10 by L.D. Zerorez Salt Lake City
What could we do to improve?

Something is different from the first time. Carpet isn't as soft. Took much longer to dry.

Report a concern   September 4, 2020 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Clean and a job well done

Report a concern   September 4, 2020 — Rated 8 out of 10 by O.V. Zerorez Salt Lake City
What could we do to improve?

Maybe Explain the process a little more 🤔

Report a concern   September 4, 2020 — Rated 9 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

I liked the friendly tech and that you don't use harsh chemicals.


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