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based on 33938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We appreciate your dependability, your efficient work and your pleasant attitude---even when we mix up the appointment. Our carpets look almost new after they've been cleaned by Zero Rez! Thanks.
he was helpful and great and clean
They do a great job.
Our carpets look wonderful. The two man who cleaned them were awesome, they worked hard and got the job done very quickly. I have already recommended Zerorez to our daughter.
Zerorez was prompt, upfront, polite and efficient. They communicated every step of the way.
It drys quick. Nice fresh smell. It stays clean for a long time
The carpet looks so nice and clean!!
Conrad was very helpful and went the extra mile to be of service to us. The carpet looks gorgeous and we are very happy. We will recommend your company to everyone!
On time.
Good job. Reliable.
Conrad was awesome! He was very informative and kind. He rocks!
The only recommendation is, my home now smells like wet carpet, kind of musty. I'm sure it's because you don't use any chemicals. Is there something you could put on the carpet when done that smells fresh? Other than that, the experience was fine.
We were very happy with the job that Fernado did on our whole first floor. He was very professional and continually asked if we were happy or had concerns on the job he was doing. We would definitely recommend your company, especially Fernando.
Walt and Kathy, Sandy, Ut
I had two separate cleaning’s this summer for two different areas of my home. The technicians were hard working and very professional. I was comfortable having them in my home.
When it came to getting a couple of dark spots out on my stairs I was told that the stain remover was very expensive and that he just couldn’t use it on all the spots! ???
It wasn’t comfortable talking with Jodi over the phone and one of the girls that called about the arrival time of the technician could have been more professional. The carpets also took forever to dry and I even had floor and ceiling fans going.
The cleaners (Jacob - can't remember the other name) were great! Explained everything and the process completely.
Only comment is that the carpets were really wet -especially the stairs - took about 36 hours before everything was dry.
Did a very good job
Excellent, friendly job cleaning my carpets. Even got most of a pet stain out that had been there for years.
Riley was efficient and did a great job. Of course I would recommend Zerorez to friends and family
No smell. The technician took his time and did a good job. I would have praised him and the company on FB, but I don’t have social media.
Dry time was 3 days. Marks from the machine that are still in the carpet.
I am very happy with the service from Zerorez......carpets look great .... will use them again .....and recommend to everyone how great of a service we received....thank you....
Your employee's are so kind and professional.
Richard was very good cleaning tge carpet
Carpet looked nice
Every thing went smoothly.
Easy to schedule an appointment, friendly staff, prompt service, quality service.
Very timely & efficiency
Great tech and great service
We were impressed with Sam!
He did an excellent job cleaning all of our carpets and they looked good
and smelled good!
There were places in one bedroom where stains still remain as though they hadn't been touched. If they were, it was only lightly. I think this carpet could look better. The rest of the house is okay.
I liked that you were fast and did a great job. Thank you