- Phone: 801-288-9376
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based on 34250 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A little more attention to detail and less making claims of things you can’t really do.
This is the second time i have had to recall the service because of spots that were not cleaned the first time. I appreciate them coming back to clean them, but they cannot come till next week and i have a party that i was trying to get ready for.
Technician was pleasant, professional and did a great job. Spent extra time on traffic areas. Looks nearly new. Very pleased. Would highly recommend Zerorez.
Prompt and friendly. Carpet looks beautiful and smells good!
Very profession, reasonable price, and my carpets look and feel fantastic!
Fast
Our very dirty tan carpeting in 3 rooms and on the stairway looks wonderful now. The technicians, John and McKay worked hard to make sure that happened. Thank you!
Ben cleaned our couch but there are cleaner wand marks all over it once it dried. Please contact us on how to remedy this, thanks! It's not a nap problem.
Don and Name removed Doud
2500 S 320 E
Heber City, UT 84032
Phone number removed
Phone number removed
The first cleaning was not to impressive! I would not have recommended you.
However:
The re-scheduled cleaning was amazing. CHRIS was absolutely awesome. Very professional and knowledgeable. I will have you clean again, with Chris as the technician, when I need it done again.
I was impressed with your service for the re-schedule of the cleaning with no questions.
Very professional.
Thank you and thanks for re-cleaning our floors. A BIG 10 score 😊
Very honest and explained everything and did a great job!
amazing will definitely be using again! great service
Very professional and fast. When I had a concern they came back and reserviced the area no problem. Very pleased.
I love that they use no soap. I feel better knowing that any soap residue from previous cleanings is pulled out. My carpets feel so clean! They literally have the thick soft feeling back of being brand new!
Our tech was named Ryan and he was very friendly and thorough, he did a good job for us. We would use you again.
Available to come out right away carpets looked great!
Technicians and results. Both are excellent.
Technicians and results. Both are great.
On time and friendly . My carpets looked great after he was finished ,
No residue and stays cleaner longer
Professional service! Meet promise time.
We loved everything about Zerorez!!!! Starting with the website, the phone calls, the text, the people, the service, and our beautiful clean carpets!!!!
You know you are using a great company when the employees say how much they love their job!!!
Everyone was very professional and kind. In today’s world that is always a plus!!!
Our carpets look amazing and we are beyond pleased!!!
Thank You!!! We will be back when it is time to do our carpets again.
A L Magleby
Hunter was very knowledgeable and helpful. My carpets looked and smelled great. I love the fact that the carpet dries so fast after cleaning and that it is not crunchy when dry.
Cameron did a great job with our carpets. He explained everything really well.
Reasonable prices, packages, less chemicals, cleaner results
Prompt & did the job
The tech who arrived to do the job was very personable, which we look for first with any service company coming into our home. He wore booties, and the work done that day was very professional. Our carpet is over 30 years old, and yes, there are some high traffic areas that he treated prior to cleaning - and we understood and agreed that those might not look absolutely perfect, and they didn't. But they were so much better than we expected.
We also recently purchased a great SHOE RACK for our garage, placed it near the door, with box of booties nearby and with a sign (printed from computer) saying "Thank you for removing shoes (or slipping on booties)" We have same sign with box of booties at the front door - a reminder for us, as well as for anyone staying a while. Wish we'd have thought of and done this years ago!
Don't think twice before hiring these people; we've used them twice now, and have stopped looking for the best carpet people in our area. D. Edwards (Provo)
Great service, very expensive.
My carpet looks good! Stains mostly disappeared. Thanks so much!
The rug still is dirty. When it dried out by the next day, it looks very bad just as bad as before the cleaners started.
I have called your company and they are coming back to redo the rugs.
I have had different rug cleaners before and they always got the rugs clean and didn't charge 1/3 as much as your company did.
Please send me an itemized bill as was promised.
Great team! Very detailed. They were professional and quick.