What our clients think of us!

Your techs did such a good job. Give them a raise.

Absolutely perfect

The tech was friendly and professional.

All

My technician, John, was very thorough and explained my options very well. The carpets look great.

On time, polite. Did not see checking of furnace vents as stated on statement. Generally neat, only had to clean up on hard surfaces where solution remained. Improved the appearance of my carpet considerably.

Very professional. The tech was clean and very nice.

Daryl, my technician, was very knowledgeable about the whole process and explained how the chemicals and process worked. Daryl was very professional. Will always recommend Zerorez.

Shere Loveless

Professional and fast!

My carpets were disgusting, but truly, and now my whole house feels fresh. With two sick kids and an old dog my carpets were covered in messes. I was attempting to clean them up myself but it quickly became overwhelming since it still never felt clean. Everywhere felt gross and unhealthy so I called and they came quick - an hour later! I didn’t even bother to move all the big furniture, they just cleaned around it - so easy and worth it. The carpets were mostly dry within a few hours! I’m so glad I called, it was the best stress release. The technician was great, non-judgmental, and thorough. We added on the bacteria treatment and now I feel confident letting my baby play on the floor. The before and after photos are shocking. Thank you Noah!

I will be calling Monday morning. I am so frustrated. We kept everyone out of the basement to allow it to dry since we paid what ended up being an extra $600 to treat it. We pointed out 3 spots we wanted treated for pet issues. He say she found 7 total he needed to special treat with a board. Now those three spots that were maybe a foot wide are 4 feet by 2 feet. He spread the mess! It smells worse than when he started. The carpet is 6 months old...it shouldn't have been that bad or that hard. So disappointed. We've used your company before....this is not what we expected. I want a truck out as soon as possible to redo the basement. We've certainly paid enough for that to be covered to be done correctly and honestly. So disgusted and upset!
This was a situation due to my lack of ability to be on top of cleaning our home after a brain tumor. I expressed how important it was to have a clean home for Christmas as the tumor is back and I wanted a beautiful and clean space to enjoy what could possibly be my last Christmas. It's like he heard that I have a difficulty and took advantage and that is what I will tell everyone I know if this isn't addressed better.

Friendly techs, ease of booking, no chemicals and quality service.

I find the cleaning process to work well. Carpet dries relatively quickly and the work is good. The technicians are courteous and work quickly. Costs are discussed upfront and I feel well-informed.

My most recent technician, Maddie, did an excellent job. She was polite, knew her work well, and was very professional.

Speed
Process was quick

We were able to get scheduled quickly, and the person who did the service did a thorough job and even left a fan on a spot where a stain was removed. The carpet looks great.

The service was great and I was glad to get worked in so soon as I wanted the carpets clean for the holidays. The only thing was there were a couple spots left that I feel could have been worked better, but I was able to hand clean and get them out.

The man who came was very courteous, listened to my concerns and finished in a good time.

Thank you, I will use your service again.

Crew was very professional and very informative. They worked hard with our house configuration to insure they could complete the duct cleaning.

I have used Zerorez for about 15 years for carpet and furniture cleaning 👏🏻👍

Sean did a great job and was very polite.

Overall, good job good people

ZeroRez is fantastic. They came and solved my pet problem immediately and were so easy to work with. Highly recommend

Zerorez came out and work with what we need. Thank you for always great experience

Did a great job! Carpet feels brand new!

Cameron was on time, friendly, professional, and thorough. I had a great experience and will definitely use your services again.

Carpet did not come out clean and stains still there. He was here for 20 min. Don’t think he pretreated and and just rushed thru. Should probably come back and re do

Very clean

It's easy to book a service. They always do a great job with the cleaning. I love that my carpet is not soaking wet when done. Smells good and the customer service has always been great. Maddie was fantastic!

Easy to schedule and always a good deal

I've used you in the past

Your tech took time talk with my renter made him feel comfortable with all he was doing.