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based on 34922 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate your working with our time parameters and also not trying to do up-sells. The crew was very polite.
I like that the products used are completely safe to humans, pets and the environment. LuAnn was so friendly and efficient and did a great job!
Zerorez has been our carpet cleaner for our Springville based licensed daycare facility for a couple of years now. Uncharacteristically, our last cleaning was not up to par and I requested a redo of the traffic areas of the recently cleaned carpets which they gladly scheduled. The redo was fantastically done by their technician Mark and we could not be happier. Sometimes things are not done as they were intended, but Zerorez stands by their word and made things great.
No sticky residue. Stays cleaner longer.
Evan was awesome, I’m genuinely surprised at how clean the carpet feels after the cleaning.
They work very well. Our carpets look great.
Service was excellent and very thorough.
It was great service in every way. I just hadn’t expected it to cost that much. We will see how the carpet wears with all they did.
Scent and effectiveness
We had stains in our carpets and the technician was able to get the stains out and the carpet came very clean. The technician was very helpful, easy to talk to and it didn’t take long to clean our upstairs and downstairs. I give our technician a 5 star rating.
Fast efficient, quickly to schedule did a great job
Matthew is very knowledgeable and explained the science behind each cleaning option. Did a great job after all the puppy messes, carpets look new!
Mark was great
your carpet cleaning this time is worse than how it started the boy didn't do very well. very displeased. But the air ducks that was done i am very satisficed
It Didn’t Take Long .And My Carpets Look Great ! He Did A Good Job !First name removed
Great customer service and very professional cleaning of carpets. Would highly recommend Zerorez.
Your process works well. Jared was fantastic technician.
Carson was an excellent technician!!
It was easy to schedule. They gave me a competitive price upfront. Carson was on time and efficient. My carpet looks great!!
Clean without chemicals!! Fast & efficient employees. Use of shoe covers!
Quick and efficient.
Have our very old carpets cleaned every fall. Amazing how good they look afterwards and how quickly they dry. The workers are always friendly and helpful. Thank you!
He did a great job.
The price. I was super shocked at the price but I needed the carpets taken care of
I don’t remember it being so pricey last time. I’m barely getting by, my husband passed awag. I also
Needed the carpets cleaned. I was shocked
The service was great. Cleaned well and was kind and efficient.
Edwin does an AMAZING EXCELLENT JOB!
I am always so pleased with Zerorez and how clean my floors and carpets get. But I have to say that I'm even more pleased with the technicians--the ones I talked to on the phone and especially Alex, the one who came and actually did cleaning. He was so thorough and efficient. He took the time to listen to me and the areas I was concerned about. You have one happy customer who will continue to use Zerorez. Thank you so much.
They did great
Expertise on carpet clean. Prompt and upfront.
We love Zerorez! The employees are always friendly and professional, and they do a great job on the carpet removing stains and odors. I also like how quickly it dries and doesn’t leave a film.
He was knowledgeable and very helpful and the product was very great
Friendly service people. Got the job done quickly.