Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84615 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 18, 2020 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

VERY efficient and professional. Technician was excellent.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Jennifer Gingrass Zerorez Phoenix
What do you like about our products and services?

The service technician came earlier than our appointment, he did a fantastic job with the biodegrade- the house smells so much better now. I was amazed with Zerorez, all of the ads that I have seen or read are absolutely true. Harold worked cautiously and carefully around the furniture. Thumbs up!

Report a concern   October 18, 2020 — Rated 10 out of 10 by Sarah Pigg Zerorez Phoenix
What do you like about our products and services?

On time , friendly and well done. Thank you Zerorez.

Report a concern   October 18, 2020 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

They did a great job cleaning my carpets. They were on time and very professional. Will definitely use again.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Susan McLaughlan Zerorez Phoenix
What do you like about our products and services?

Great process. Carpets and floors look new again. Definitely time and cost effective.
Technician was on time, friendly & very professional. Highly recommend.

Report a concern   October 18, 2020 — Rated 6 out of 10 by A.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician that came in did not align with the Covid protocol stated on your website. He did not have gloves or shoe covers. Also, anytime we left the area he was cleaning he would take his mask off. This in turn could infect our home if he were sick. We have two babies in the house and chose your company specifically to keep the family safe.

Report a concern   October 18, 2020 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Our service tech was really helpful and efficient. Thanks so much!

Report a concern   October 18, 2020 — Rated 10 out of 10 by J.D.D. Zerorez Phoenix
What do you like about our products and services?

Trey is very professional when I booked my appointment Nicole was very thorough since I’ve never used you before my expectations were met and I look forward to using you in the future. I am also very happy you don’t broker out your workers that means a lot

Report a concern   October 18, 2020 — Rated 10 out of 10 by Tom Gender Zerorez Phoenix
What do you like about our products and services?

Great service and results. Trey was courteous and professional.

Report a concern   October 18, 2020 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Carpets look great!

Report a concern   October 18, 2020 — Rated 10 out of 10 by Andrew Hansen Zerorez Phoenix
What do you like about our products and services?

The service was quick. The carpets look nice and new. The service provider was very courteous.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Joe Ingram Zerorez Phoenix
What do you like about our products and services?

No long wait times for carpet to dry

Report a concern   October 18, 2020 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

Cleans well and safe on carpets. No chemicals and dries fast. Very courteous technicians.

Report a concern   October 18, 2020 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

One word - PAUL!!

Report a concern   October 18, 2020 — Rated 10 out of 10 by Lauri Asay Zerorez Phoenix
What do you like about our products and services?

Product and service

Report a concern   October 18, 2020 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

No use of chemicals/soap

Report a concern   October 18, 2020 — Rated 10 out of 10 by Carol Larson Zerorez Phoenix
What do you like about our products and services?

He was polite and friendly and did fantastic job!!!

Report a concern   October 18, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

My carpets look terrific, walking on them feels like they're brand new, you don't feel any soap residue. Our son also had Zerorez do his carpets, they looked brand new once they were done. He had his done a year ago and they still look great even having 5 animals in their home.

The technician was very respectful to our home and also was very knowledgeable about the product.

Report a concern   October 18, 2020 — Rated 7 out of 10 by S.N. Zerorez Phoenix
What could we do to improve?

Have the client review the work prior to leaving.

Report a concern   October 18, 2020 — Rated 8 out of 10 by C.J. Zerorez Phoenix
What could we do to improve?

As your product and services are very well. You always seem to have a great deal for rooms and floors but when it comes to upholstery cleaning chairs things like that your prices are high and non competitive.

Report a concern   October 18, 2020 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

The company used purified water to clean the carpet, so there is no soap residue to attract dirt.
Quentin gets an A+ for politeness and performing great service cleaning our carpets.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Cheryl Okafor Zerorez Phoenix
What do you like about our products and services?

Carpets look brand new, dried quickly and welcoming service.

Report a concern   October 18, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

It was easy to set up an appointment. The employee Eric that came to my house was nice and explained everything very well. It all made the process goes so much easier and efficient.

Report a concern   October 18, 2020 — Rated 10 out of 10 by Anita Anglin Zerorez Phoenix
What do you like about our products and services?

Technician was on time and professional. My carpets look great.

Report a concern   October 17, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Our service technician was great he explained all the procedures . I thought the pricing was comparable to other companies.

Report a concern   October 17, 2020 — Rated 10 out of 10 by Briana Sarkozi Zerorez Phoenix
What do you like about our products and services?

The service technician was very professional and personable. Will recommend to others.

Report a concern   October 17, 2020 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Professional and sanitary. Timely

Report a concern   October 17, 2020 — Rated 10 out of 10 by Corinne Levy Zerorez Phoenix
What do you like about our products and services?

Very happy

Report a concern   October 17, 2020 — Rated 10 out of 10 by Natalie Maloney Zerorez Phoenix
What do you like about our products and services?

No stiff residue. Clean without harsh chemicals. Professional service!

Report a concern   October 17, 2020 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Friendly and helpful tech. Good guy.


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