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based on 87584 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very accommodating great customer service friendly and professional technicians
I called with a dog accident emergency and your team sent someone out the same day! Amazing service, amazing clean, Zerorez client for life!
The guy who came to the house was very polite and professional! The carpets came out looking amazing! It was a quick and painless process!
Fast an thorough!! Got the job done!!
The technician was very knowledgeable about the process. He was a hard worker and did a fantastic job!
The gentleman who did my carpet wasn’t to friendly. He got the work done and the carpets turned out good. But the customer service part was a bit off.
Tech was too fast. Heavy traffic area has dark marks still.
The understand they don’t move furniture. I moved all but the couch and a table. I just wanted to push them to one side so that he could get underneath and push it back. Weird and awkward how the guy just sat there and watched me push a heavy couch, and not offer a hand whatsoever. Pretty rude.
Knowledge technician and thorough job.
Awesome job courteous and professional employees and made my carpet look like brand new.
No harsh chemicals and pleasant citrus smell with soft carpet instead of crunch
communication was great with the tech and customer service and the cost was fair.
I greatly appreciate this company... 👍 services is awesome...
We have used Zerorez multiple times and have been extremely happy with all of them. Staff is friendly and very knowledgeable. And, of course, the carpets look fantastic when they're done!
I was not able to be home so my adult kids were there. My son had to ask how it was possible he was almost half done with 6 rooms of carpet and 1 room of tile cleaning in less than 30 minutes. The tile has so many spots missed ( and no it’s not stained ) the carpet was soaked when he left. I seriously feel my house is more dirty now than before you showed up. I used you guys 2 years ago to clean all my tile grout and you did an amazing job. The tech took his time and did a great job. This time not so much,
My Tech was very professional took his time cleaning the carpet and title. My 2nd time using you guys. Excellent service... thank you. 😊
My carpets look good after the cleaning. The service tech was very respectful he did an excellent job.
Thank You,
Mary Ann Herman
Foam Experts Roofing, Inc.
I value and appreciate all aspects of this product and company. We had three rooms cleaned in addition to two area rugs and a large stuffed chair and ottoman. Received notice of approximate arrival time which was so convenient as we didn't have to wait around all day. He showed up on time and got right to work. Within two hours he was finished and everything was great.
Thank you for a top notch company. This was our second time with Zerorez and I know there will be many more.
There was no chemical odor and the carpets looked great. Really happy with the service and the results.
Love the fact that my carpets stay cleaner longer because they don't add sticky soaps to my carpet.
Every time we have used Zerorez they have done a phenomenal job! Carpets come out clean. Technician is on time and friendly!
Great service.
Used your company multiple times, but this was the best result I have ever gotten! Your employee did the best job!
Excellent staff that does a professional job each and every time I have used them.
And I will continue
I have always had great caring friendly service people. The carpets look like new!
Our rep was great and friendly.
The technician was very thorough and informed. He took his time to make everything right. The carpet really looks clean after this treatment.
Not as wet and clean
Always love having your company come in to clean for us...The person that did the work was great. The smell wasn't quite , I asked him and he said he put some other product for the person before us ...It actually smelt like dirt! lol so my home and office smelt like that for a day or two!
We love Zerorez!! We’ve had our carpets cleaned several times and just had our tile done. We were amazed at how fantastic the tile looks!!! Your techs are always on time, professional and so a great job!!

Great safe products, no concerns of chemicals or odor.
Service is always fabulous!! We’ve used Zerorez three times now!
Our technician, Trey R, was the best ever!
He went above and beyond, was thorough, and careful as the tile transitioned to wood in our home. We have 5000 sq ft., and he made the tile and grout look new!
I will recommend Zerorez!! Best cleaning girl your floors no matter the surface!
Thank you!
Art and Lori Matthews
Goodyear AZ